Bupa Dental Australia
33 Exhibition Street,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 9487-6400
Healthcare
Bupa Dental Australia Technographics
Bupa Dental Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bupa Dental Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Bupa Dental Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bupa Dental Australia has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2016, Avature ATS for Applicant Tracking System in 2022, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bupa Dental Australia is running and its propensity to invest more and deepen its relationship with Oracle , Avature , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bupa Dental Australia revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bupa Dental Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bupa Dental Australia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
In 2016, Bupa Dental implemented Oracle PeopleSoft ERP in the ERP Financial category to centralize Finance activities and support consolidated corporate reporting. The deployment focused on core financial modules for general ledger, accounts receivable, cash management and bank account controls, with Oracle PeopleSoft ERP configured to support month end close and board level financial reporting workflows.
The implementation included configuration of charts of accounts, automated cash flow reporting, and accounts receivable controls tied to contractual billing and third party recharges. The solution also encompassed an automated commission calculation process for contractor payments, and record keeping for revenue, invoices and payments within Oracle PeopleSoft ERP.
Integrations and operational coverage were executed through coordination with internal IT and outsourced service providers, enabling new processes for generating financial reports and audit trails. Operational stakeholders included the Finance team, Board of Directors, Group Managers, Commercial and Legal teams, and external auditors, reflecting a finance-wide rollout in Australia.
Governance and change activities emphasized training, user manuals and team coaching, with the Finance function staffed at 16 people and three direct reports participating in system adoption. Outcomes called out in project records include an automated commission calculation for 700 contractors that eliminated data entry error and reduced processing time by at least 50 percent, and the development of reconciliations and reporting that resolved a material banking discrepancy and improved audit readiness.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Bupa Dental Australia implemented Avature ATS, an Applicant Tracking System, on its public careers site to capture external applications and centralize recruitment intake. The Avature ATS instance is surfaced through the company careers flow and is used to present job listings and capture candidate applications directly on the website, establishing a single channel for external talent sourcing.
Configuration emphasized career site integration, configurable application forms, requisition creation and candidate tracking workflows consistent with an Applicant Tracking System, and the creation of centralized candidate profiles and talent pools. The deployment supports Talent Acquisition and HR functions across Bupa Dental Australia, applying role based access controls and structured recruitment workflows for requisition approvals and candidate status transitions, and it centralizes candidate data and reporting to align hiring governance with operational recruiting processes.
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Compensation Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2018 | 2019 |
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Employee Recognition and Rewards Management | HCM |
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2022 | 2022 |
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Onboarding | HCM |
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2018 | 2019 |
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Payroll | HCM |
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2018 | 2019 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Talent Management | HCM |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Bupa Dental deployed LivePerson Conversational Cloud on its website to provide web-based customer engagement and patient support. The SaaS deployment embeds the LivePerson Conversational Cloud conversational layer into site front-end components, delivering real-time messaging, session management and a browser-based conversational UI. This implementation sits firmly in the Chatbots and Conversational AI category and centralizes first-touch digital inquiries through the corporate website.
The implementation leverages capabilities typical of Chatbots and Conversational AI, including automated intent recognition, scripted conversational workflows, automated responses, bot-to-human handover and conversation analytics configured for online patient interactions. Operational coverage is focused on digital customer service and patient engagement functions, aligning conversational routing and response templates to customer service teams managing the website channel. Governance activity concentrated on conversation design standards, escalation rules and content template management for the LivePerson Conversational Cloud deployment.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Disaster Recovery as a Service (DRaaS), Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bupa Dental Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bupa Dental Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bupa Dental Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bupa Dental Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bupa Dental Australia Technographics
Bupa Dental Australia is a Healthcare organization based in Australia,
with around 2500 employees and annual revenues of $350.0 million.
Bupa Dental Australia operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Avature ATS and LivePerson Conversational Cloud,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Bupa Dental Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Avature and LivePerson.
Bupa Dental Australia recently adopted applications including
Avature ATS in 2022, Workday Compensation - Total Rewards in 2022 and Adobe Target Standard in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bupa Dental Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bupa Dental Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bupa Dental Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.