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Busan Metropolitan City South Korea
Location
1001, Jungang-daero, Yeonje-gu,
Busan, 47545,
South Korea
Website
https://www.busan.go.kr/
Phone
82 51-888-1108
Artw industry
Government
Employee
Revenue

Busan Metropolitan City South Korea Technographics

Busan Metropolitan City South Korea Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Busan Metropolitan City South Korea and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8514 Busan Metropolitan City South Korea employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Busan Metropolitan City South Korea has purchased the following applications: KakaoTalk for Chatbots and Conversational AI in 2019, Metadium for Blockchain Platform in 2020, Getty Images for Content Management in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Busan Metropolitan City South Korea is running and its propensity to invest more and deepen its relationship with Kakao , Metadium , Getty Images or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Busan Metropolitan City South Korea revenues, which have grown to $11.98 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Busan Metropolitan City South Korea intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Busan Metropolitan City South Korea Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Kakao Legacy KakaoTalk Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Busan Metropolitan City South Korea implemented KakaoTalk to embed conversational access directly on its municipal website. The deployment uses KakaoTalk as a Chatbots and Conversational AI application to provide a citizen-facing channel for public communications and service inquiries on the official site. KakaoTalk was configured to deliver real-time messaging, automated FAQ flows, structured message templates, and human escalation paths for handling complex queries. The implementation emphasized conversational workflow design and scripted dialogue trees to standardize responses and intake of common service requests through KakaoTalk. The solution is integrated as an on-site KakaoTalk widget connecting web sessions to KakaoTalk channels and municipal service desks, with operational scope focused on the municipal website's citizen-facing service channels. Governance and content ownership were assigned to municipal communications and IT teams to maintain conversation scripts, update response templates, and manage escalation and routing rules for KakaoTalk interactions.
Blockchain
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Metadium Legacy Metadium Blockchain Platform Blockchain n/a 2020 2020
In 2020, Busan Metropolitan City South Korea deployed Metadium as a Blockchain Platform to underpin city-level citizen services in the Busan Blockchain Regulatory Free Zone. The deployment delivered two public-sector mobile applications, B Pass and Citizen Safety Report, as part of a municipal initiative to support non-face-to-face citizen interactions and digital voucher services. Metadium's decentralized identifiers, DID, were configured to enable non-face-to-face citizen identification and to provide authentication for mobile workflows. Metadium was used to issue and verify digital credentials and to authenticate users within the B Pass digital voucher flows and the Citizen Safety Report safety reporting workflows. Coinplug served as the technical partner for the implementation, integrating Metadium's DID into the B Pass and Citizen Safety Report smartphone apps and connecting the identity layer to municipal service endpoints. Operational coverage was municipal, focused on Busan city citizen services, with the implementation supporting identity authentication, credential issuance, voucher issuance and redemption, and safety reporting processes. Governance and operational control were aligned with city administration rules within the regulatory free zone, establishing identity authentication and credential issuance processes for public-sector mobile services. The Metadium implementation emphasized decentralized identity and authentication capabilities of the Blockchain Platform to enable mobile-first, non-face-to-face citizen services in Busan.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Getty Images Legacy Getty Images Content Management Content Management n/a 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tag Management CRM 2020 2020
PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
3D Modeling PLM and Engineering 2019 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2015 2015
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2012 2012
Secure Sockets Layer (SSL) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Busan Metropolitan City South Korea

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Busan Metropolitan City South Korea Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Busan Metropolitan City South Korea IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Busan Metropolitan City South Korea digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Busan Metropolitan City South Korea Technographics
Busan Metropolitan City South Korea is a Government organization based in South Korea, with around 8514 employees and annual revenues of $11.98 billion.
Busan Metropolitan City South Korea operates a diverse technology stack with applications such as KakaoTalk, Metadium and Getty Images, covering areas like Chatbots and Conversational AI, Blockchain Platform and Content Management.
Busan Metropolitan City South Korea has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Kakao, Metadium and Getty Images.
Busan Metropolitan City South Korea recently adopted applications including Getty Images in 2024, Metadium in 2020 and Google Tag Manager in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Busan Metropolitan City South Korea’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Busan Metropolitan City South Korea’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Busan Metropolitan City South Korea technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.