Ulaanbaatar, n/a,
Mongolia
Buudai Mongolia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Buudai Mongolia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Buudai Mongolia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Buudai Mongolia has purchased the following applications: CallPro CRM for CRM in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Buudai Mongolia is running and its propensity to invest more and deepen its relationship with CallPro CRM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Buudai Mongolia revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Buudai Mongolia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallPro CRM | Legacy | CallPro CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, Buudai Mongolia deployed CallPro CRM in the CRM category to centralize customer enquiries, calls and messaging for the Buudai concept store and Buudai brand. The vendor case page documents CallPro Teams, Voice and Text usage, and CallPro CRM is cited as the application managing multichannel customer interactions in Mongolia.
Deployment context indicates vendor-hosted CallPro services delivering voice, SMS and team collaboration capabilities tied to CRM workflows, with contact records and interaction logs consolidated in the CallPro CRM instance. Functional emphasis is on inbound and outbound call handling, messaging threads and team-based routing, consistent with CRM use for customer care and sales follow-up.
Operational scope is small business focused, covering Buudai’s retail operations in Mongolia and supporting customer care and sales functions across the store and brand channels. Governance and rollout appear to follow vendor provisioning of CallPro services, with frontline staff using CallPro Teams, Voice and Text to capture interactions and standardize follow-up workflows within the CallPro CRM environment.
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