AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

C-Ways United Kingdom Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Deskpro Legacy Deskpro Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, C-Ways United Kingdom implemented Deskpro Chat in an IT support and customer service deployment in the United Kingdom, EMEA. The rollout emphasized live chat to handle high volume one touch tickets and to centralize support workflows, aligning the implementation with the Chatbots and Conversational AI category. Deskpro Chat was configured as a live chat interface that converted conversations into support tickets and centralized the team inbox, standardizing triage and case assignment workflows. Functional configuration highlighted real time messaging, automated ticket creation for one touch issues, and routing to support staff to maintain a single pane of support operations and reduce fragmented case handling. Operational scope covered C-Ways IT support and customer service teams supporting clients in the United Kingdom, with integrated live chat used directly by customers. Governance centered on centralized workflow orchestration and standardized support processes for chat originated tickets, and the case study reports that the integrated live chat improved response times and client satisfaction and proved a big success for their clients.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Duda Legacy Duda CMS platform Content Management Content Management n/a 2019 2019
Digital Signing Content Management 2019 2019
Video Editing Content Management 2014 2014
Web Content Management Content Management 2013 2013
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2017 2017
eCommerce eCommerce 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2023 2023
Customer Experience CRM 2021 2021
Listing Management CRM 2023 2023
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2021 2021
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2024 2024
Apps Development PaaS 2025 2025
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2024 2024
Domain Name System (DNS) IaaS 2019 2019
Domain Name System (DNS) IaaS 2020 2020
Network Management and Monitoring IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2018 2018
Secure Sockets Layer (SSL) CyberSecurity 2014 2014
Secure Sockets Layer (SSL) CyberSecurity 2020 2020
Secure Sockets Layer (SSL) CyberSecurity 2020 2020
Secure Sockets Layer (SSL) CyberSecurity 2023 2023
Secure Sockets Layer (SSL) CyberSecurity 2024 2024
IT Decision Makers and Key Stakeholders at C-Ways United Kingdom
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by C-Ways United Kingdom Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD C-Ways United Kingdom Technographics

C-Ways United Kingdom is a Professional Services organization based in United Kingdom, with around 10 employees and annual revenues of $3.0 million.

C-Ways United Kingdom operates a diverse technology stack with applications such as Deskpro Chat, Microsoft 365 and Duda CMS platform, covering areas like Chatbots and Conversational AI, Collaboration and Content Management.

C-Ways United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Deskpro, Microsoft and Duda.

C-Ways United Kingdom recently adopted applications including React in 2025, OpenResty ENTERPRISE in 2024 and GoDaddy CDN in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of C-Ways United Kingdom’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates C-Ways United Kingdom’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete C-Ways United Kingdom technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.