C3ntro Telecom
Av. Paseo de las Palmas 340-PH, Lomas - Virreyes, Lomas de Chapultepec V Secc.,
Mexico City, 11000, Mexico Cit,
Mexico
Mexico City, 11000, Mexico Cit,
Mexico
52 55 5147 8040
Communications
C3ntro Telecom Technographics
C3ntro Telecom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by C3ntro Telecom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 C3ntro Telecom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that C3ntro Telecom has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Nintex for Process Mining in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems C3ntro Telecom is running and its propensity to invest more and deepen its relationship with HubSpot , Nintex , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing C3ntro Telecom revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for C3ntro Telecom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
C3ntro Telecom Tech Stack and Enterprise Applications
C3ntro Telecom AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, C3ntro Telecom implemented Hubspot Live Chat on their website. Hubspot Live Chat, categorized under Chatbots and Conversational AI, was embedded as the customer-facing chat widget to capture visitor conversations directly on the corporate site and persist interactions into HubSpot contact records and the platform conversation inbox for follow up.
The deployment focused on core chat capabilities including real time messaging, canned responses, and chatflow-driven routing to sales and customer support teams, aligning chat activity with CRM contact enrichment and lead qualification workflows. Operational ownership sits with sales and customer service, and governance was implemented through conversation routing and inbox assignment rules to ensure inbound chats are triaged and handed off to the appropriate business function within the HubSpot environment.
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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C3ntro Telecom Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nintex | Legacy | Nintex | Process Mining | Analytics and BI | n/a | 2016 | 2016 |
In 2016, C3ntro Telecom implemented Nintex to create and formalize operational workflows. C3ntro Telecom implemented Nintex for Process Mining to automate and manage operational workflow creation across its operations and service delivery functions in Mexico, aligning the application with business process management and operational efficiency goals.
The implementation emphasized workflow design and automation capabilities within Nintex, including process modeling, form-driven task routing, and orchestration to codify repeatable tasks and approval flows. Governance paired with the technical rollout, establishing named process owners, documented change control for workflow updates, and phased adoption with training for operations teams to institutionalize Nintex workflow-based process management.
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C3ntro Telecom Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, C3NTRO Telecom deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is used on their website to provide meeting join experiences for clients and to support internal collaboration across professional services teams.
The implementation leverages standard Audio Video and Web Conferencing capabilities including scheduled meetings, browser-based joins, HD video and screen sharing, and meeting recording and playback. Cisco Webex Meetings is embedded into the public site to streamline client access and to host client-facing sessions, while the platform also supports internal project meetings and remote team collaboration.
Operational governance centers on centralized administration of meeting policies and user roles to align with professional services delivery workflows, with configuration focused on web-embedded join flows and organization-wide meeting settings. The deployment emphasizes platform-level controls and web integration to unify external client access and internal collaboration without referencing other named systems.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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C3ntro Telecom Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2021 | 2021 |
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C3ntro Telecom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2018 | 2018 |
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CRM | CRM |
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2013 | 2013 |
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CRM | CRM |
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2020 | 2020 |
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CRM | CRM |
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2021 | 2021 |
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CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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C3ntro Telecom ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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C3ntro Telecom PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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C3ntro Telecom PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2017 | 2017 |
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C3ntro Telecom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2013 | 2013 |
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Domain Name System (DNS) | IaaS |
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2015 | 2015 |
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C3ntro Telecom CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2015 | 2015 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at C3ntro Telecom
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by C3ntro Telecom Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from C3ntro Telecom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the C3ntro Telecom digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD C3ntro Telecom Technographics
C3ntro Telecom is a Communications organization based in Mexico,
with around 400 employees and annual revenues of $30.0 million.
C3ntro Telecom operates a diverse technology stack with applications such as
Hubspot Live Chat, Nintex and Cisco Webex Meetings,
covering areas like Chatbots and Conversational AI, Process Mining and Audio Video and Web Conferencing.
C3ntro Telecom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, Nintex and Cisco Systems.
C3ntro Telecom recently adopted applications including
HubSpot CMS in 2021, Hubspot Marketing Automation in 2021 and Hubspot CRM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of C3ntro Telecom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates C3ntro Telecom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete C3ntro Telecom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.