CAA-Quebec
444 rue Bouvier,
Quebec City, G2J 1E3, QC,
Canada
Quebec City, G2J 1E3, QC,
Canada
1 800-686-9243
Non Profit
CAA-Quebec Technographics
CAA-Quebec Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CAA-Quebec and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1150 CAA-Quebec employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CAA-Quebec has purchased the following applications: Cegid PeopleVision for Core HR in 2016, Adobe Connect for Audio Video and Web Conferencing in 2017, Acoustic Analytics (formerly IBM Tealeaf) for Customer Analytics in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CAA-Quebec is running and its propensity to invest more and deepen its relationship with Cegid , UKG , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CAA-Quebec revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CAA-Quebec intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CAA-Quebec Tech Stack and Enterprise Applications
CAA-Quebec HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cegid | Legacy | Cegid PeopleVision | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, CAA-Quebec implemented Cegid PeopleVision as its Core HR application. The engagement is recorded as project follow-up and deployment activity tied to the Cegid talent management suite, with CAA-Quebec specifically listed among clients for the LMS and e-learning rollout.
The Cegid PeopleVision deployment at CAA-Quebec centered on the LMS E-Learning module, configured to support course catalog management, learner enrollment workflows, completion tracking and centralized learning records, reflecting standard Core HR and talent management capabilities. Project documentation situates this LMS rollout alongside other Cegid TM suite implementations that included Performance Assessment and 360 assessment, Talent Acquisition, and Careers Management for other French and Canadian clients, indicating a modular, multi-product deployment approach across the vendor suite.
Operational scope targeted CAA-Quebec's HR and learning functions within Canada, with project follow-up and staged deployment governance used to establish training administration and compliance workflows. Cegid PeopleVision served as the central Core HR and learning administration layer in the rollout, enabling consolidated learning records and aligning learning operations with broader talent management practices observed across the referenced client implementations.
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Workforce Management | HCM |
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2012 | 2012 |
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CAA-Quebec Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, CAA-Quebec implemented Adobe Connect as its Audio Video and Web Conferencing solution. Adobe Connect is embedded on the CAA-Quebec website to deliver member-facing webinars and virtual events, and to support remote staff training and recorded session playback for on-demand access.
The deployment leverages core Audio Video and Web Conferencing capabilities including persistent meeting rooms, live session recording, slide and multimedia sharing, host controls, and attendee management consistent with web conferencing workflows. Operational scope centers on member services, marketing, and learning teams across Canada, with governance defined by designated meeting administrators, content moderation workflows, and a scheduled public webinar calendar to manage session publishing and archives.
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Collaboration | Collaboration |
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2015 | 2015 |
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CAA-Quebec CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acoustic | Legacy | Acoustic Analytics (formerly IBM Tealeaf) | Customer Analytics | CRM | n/a | 2019 | 2019 |
In 2019 CAA-Quebec deployed Acoustic Analytics formerly IBM Tealeaf to capture and analyze customer behavior on its public website, establishing a Customer Analytics capability for web session analysis and experience troubleshooting. The implementation focused on client-side session capture, page and form state recording, and clickstream collection to support root cause analysis of customer journeys using Acoustic Analytics.
Configuration centered on session replay and event instrumentation across consumer-facing pages, with tagging and event taxonomy to align captured data to digital experience and conversion use cases. The deployment used JavaScript-based instrumentation to record DOM changes, form interactions, and virtual page events, and it leveraged standard session search and funnel analysis workflows inherent to Customer Analytics platforms.
Operational ownership sat with digital and marketing functions, and the tool was positioned to inform contact center agents and customer service workflows through session playback and case-specific session retrieval. Integrations with downstream systems were not specified, the implementation emphasized web property instrumentation and access controls for analysts and operational users.
Governance practices included role-based access to session data, data retention and anonymization controls consistent with customer privacy expectations, and a phased configuration approach to expand event tagging and funnel coverage. The narrative reflects CAA-Quebec Acoustic Analytics Customer Analytics deployment as a web-focused, analytics-driven instrument for behavioral insight and operational troubleshooting.
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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CAA-Quebec ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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CAA-Quebec PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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CAA-Quebec IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at CAA-Quebec
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by CAA-Quebec Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CAA-Quebec IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CAA-Quebec digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CAA-Quebec Technographics
CAA-Quebec is a Non Profit organization based in Canada,
with around 1150 employees and annual revenues of $100.0 million.
CAA-Quebec operates a diverse technology stack with applications such as
Cegid PeopleVision, Adobe Connect and Acoustic Analytics (formerly IBM Tealeaf),
covering areas like Core HR, Audio Video and Web Conferencing and Customer Analytics.
CAA-Quebec has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cegid, Adobe Systems and Acoustic.
CAA-Quebec recently adopted applications including
Acoustic Analytics (formerly IBM Tealeaf) in 2019, Medallia Kampyle in 2019 and Atlassian Jira Service Desk in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CAA-Quebec’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CAA-Quebec’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CAA-Quebec technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.