Kent, ME19 4UA,
United Kingdom
Cabot Financial Limited Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cabot Financial Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Cabot Financial Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cabot Financial Limited has purchased the following applications: Microsoft 365 for Collaboration in 2019, CallMiner Eureka for Customer Experience in 2018, Pathwire Mailgun for Transactional Email in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cabot Financial Limited is running and its propensity to invest more and deepen its relationship with Microsoft , CallMiner , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cabot Financial Limited revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cabot Financial Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallMiner | Legacy | CallMiner Eureka | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Cabot Financial Limited deployed CallMiner Eureka as its Customer Experience platform. The implementation included CallMiner Eureka components Eureka Live, Eureka Analyze and Eureka Coach, establishing real-time monitoring, interaction analytics and agent coaching capabilities across the contact environment.
Administrative scope for the deployment covered platform administration of Eureka Live, Eureka Analyze and Eureka Coach, including rights and controls configuration and user role management. Workstreams included configuring analytic workflows and coaching workflows, maintaining platform configuration and ensuring operational availability of the CallMiner Eureka modules.
Governance activity was centered on developing and updating CallMiner documentation to ensure data and process integrity, defining access controls and audit practices, and embedding coaching and quality assurance processes into customer service operations. Operational coverage focused on customer-facing functions such as contact centre quality assurance and agent training, with ongoing internal administration responsibilities for the CallMiner platforms at Cabot Financial Limited.
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Marketing Automation | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2016 | 2016 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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