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Cafe24
Location
15 Boramae-ro 5gil, Dongjak-gu,
Seoul, 7071,
South Korea
Website
https://www.cafe24corp.com/
Phone
82 2 3284 0300
Artw industry
Professional Services
Employee
Revenue

Cafe24 Technographics

Cafe24 Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Cafe24 and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1270 Cafe24 employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Cafe24 has purchased the following applications: ProDiscovery for Process Mining in 2019, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021, Atlassian Jira Service Desk for IT Service Management in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Cafe24 is running and its propensity to invest more and deepen its relationship with Puzzle Data Co. , Salesforce , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Cafe24 revenues, which have grown to $214.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cafe24 intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Cafe24 Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Puzzle Data Co. Legacy ProDiscovery Process Mining Analytics and BI n/a 2019 2019
In 2019, Cafe24 implemented ProDiscovery, deploying the ProDiscovery Process Mining application to analyze end-to-end e-commerce operations. The initial deployment concentrated on event-driven process discovery and visual process mapping to identify process variants and throughput patterns across transactional workflows. Configuration emphasized core Process Mining capabilities including automatic process discovery, conformance checking, variant analysis, interactive process visualization, and KPI dashboards for cycle time and bottleneck identification. Data ingestion was organized around event logs from order management, fulfillment, payment and customer support systems, using ETL, timestamp normalization, and event correlation to populate the ProDiscovery analytics engine. Operational ownership was centered on operations and IT with a centralized process analytics team responsible for governance, role based dashboards, and scheduled monitoring for business stakeholders. The rollout was phased by functional area, aligning process centric workflows for order to cash, fulfillment, and customer service to the ProDiscovery implementation.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Sales Cloud Sales Automation, CRM, Sales Engagement CRM n/a 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2015 2015
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Cafe24
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Cafe24 Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Cafe24 Technographics

Cafe24 is a Professional Services organization based in South Korea, with around 1270 employees and annual revenues of $214.0 million.

Cafe24 operates a diverse technology stack with applications such as ProDiscovery, Salesforce Sales Cloud and Atlassian Jira Service Desk, covering areas like Process Mining, Sales Automation, CRM, Sales Engagement and IT Service Management.

Cafe24 has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Puzzle Data Co., Salesforce and Atlassian.

Cafe24 recently adopted applications including Salesforce Sales Cloud in 2021, Okta Identity Cloud in 2021 and ProDiscovery in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Cafe24’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Cafe24’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Cafe24 technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.