AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Caffitaly Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Recharge Payments Legacy Recharge Payments Subscription and Recurring Billing ERP Financial Management n/a 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Awhy Srl Legacy Awhy Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Caffitaly deployed Awhy Chatbot on its corporate website. Awhy Chatbot is categorized as Chatbots and Conversational AI and serves as the primary conversational interface for web visitors seeking product information, support, and order guidance. The implementation is web embedded, providing real time conversational sessions within the site user interface and routing queries to scripted intent flows and knowledge base responses. Configuration emphasized conversation design, intent recognition, FAQ automation, and fallback handling, with Awhy Chatbot configured to surface product content and common service guidance. Operational ownership is described as residing with customer support and marketing teams who maintain dialogue content and update conversation triggers, while session logs and analytics are used to iterate on conversational flows. No external system integrations are documented in the available source, the implementation focuses on on site customer facing engagement using Awhy Chatbot as a Chatbots and Conversational AI layer for e-commerce and support touchpoints.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Collaboration Collaboration 2022 2022
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2016 2016
Marketing Automation CRM 2020 2020
Tag Management CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
IT Service Management ITSM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Backup as a Service (BaaS) IaaS 2019 2019
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EMM / MDM / MAM CyberSecurity 2023 2023
Next Generation Firewall CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Caffitaly

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Caffitaly Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Caffitaly IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Caffitaly digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Caffitaly Technographics
Caffitaly is a Consumer Packaged Goods organization based in Italy, with around 420 employees and annual revenues of $180.0 million.
Caffitaly operates a diverse technology stack with applications such as Recharge Payments, Awhy Chatbot and Microsoft 365, covering areas like Subscription and Recurring Billing, Chatbots and Conversational AI and Collaboration.
Caffitaly has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Recharge Payments, Awhy Srl and Microsoft.
Caffitaly recently adopted applications including Microsoft Intune in 2023, Slack Connect in 2022 and Freshservice in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Caffitaly’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Caffitaly’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Caffitaly technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.