CAFOD UK
Romero House, 55 Westminster Bridge Road,
London, SE1 7JB,
United Kingdom
London, SE1 7JB,
United Kingdom
44 20 7733 7900
Non Profit
CAFOD UK Technographics
CAFOD UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CAFOD UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 CAFOD UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CAFOD UK has purchased the following applications: Infor SunSystems for ERP Financial in 2012, Zoom for Audio Video and Web Conferencing in 2020, dotdigital Engagement Cloud for Customer Engagement in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CAFOD UK is running and its propensity to invest more and deepen its relationship with Infor , Zoom Video Communications , dotdigital or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CAFOD UK revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CAFOD UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CAFOD UK Tech Stack and Enterprise Applications
CAFOD UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, CAFOD UK implemented Infor SunSystems as its ERP Financial system. The Sun financial system was configured to hold the current year budget at the budget holder level, with a budget holder defined operationally as a sub-regional grouping of counties. The implementation explicitly does not hold country level budgets or partner budgets in the Sun financial system. The deployment focused on the finance organization and local budget holders within CAFOD's UK operations.
Configuration work centered on budgetary control and ledger alignment, leveraging Infor SunSystems capabilities for budget management, period reporting, and chart of accounts alignment to provide year-to-date financial visibility. Workflows were designed so current year budget figures are maintained at the budget holder dimension, enabling controlled tracking of accruals and expenditures against those allocations.
Operational coverage limited the Sun financial system to internal budget management and general financial reporting, while country level planning and partner budget tracking are managed outside of Infor SunSystems. Governance adjustments concentrated budget ownership and approval workflows at the budget holder level, with central finance retaining reconciliation and oversight responsibilities.
CAFOD UK’s deployment of Infor SunSystems as an ERP Financial application therefore formalizes budgetary control at the sub-regional budget holder level, aligns ledger and reporting structures to that dimension, and separates partner and country budgeting from the Sun financial environment.
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CAFOD UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, CAFOD UK deployed Zoom as its Audio Video and Web Conferencing solution. The Zoom implementation is surfaced on CAFOD UK’s public website to host embedded meetings and webinars, enabling external engagement and supporting internal collaboration across the organisation. The configuration supports standard conferencing workflows including scheduled meetings, webinar broadcasts, and real-time screen and document sharing.
Architecturally the deployment centralizes Zoom as the primary conferencing layer, with website integration allowing participants to join sessions without navigating away from CAFOD UK’s site, and with administrative controls focused on meeting access, registration and session moderation. Functional modules in active use include meetings, webinar capabilities and scheduling interfaces, applied across communications, fundraising outreach and staff operations within the United Kingdom. Governance centers on centralized administration of user roles and session configuration to manage public-facing events and internal meetings.
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CAFOD UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| dotdigital | Legacy | dotdigital Engagement Cloud | Customer Engagement | CRM | n/a | 2017 | 2017 |
In 2017, CAFOD UK implemented dotdigital Engagement Cloud. The dotdigital Engagement Cloud is deployed on their public website to support Customer Engagement for fundraising and supporter communications across the organization.
Configuration emphasizes core Customer Engagement capabilities, including email campaign management, automated journey orchestration, web forms for supporter acquisition, segmentation based on engagement behavior, and template-driven communications. The dotdigital Engagement Cloud is used to orchestrate campaign workflows, manage segmented contact lists, and send personalized messaging aligned to supporter lifecycles.
Technical integration is implemented through embedded tracking scripts and hosted web forms that capture supporter data directly into the dotdigital Engagement Cloud, centralizing contact capture and consent controls. Operational ownership resides with digital and communications teams, with governance focused on consent management, suppression lists, and formal campaign workflow approvals to control outbound supporter engagement.
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Customer Experience | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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CAFOD UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2022 |
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CAFOD UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CAFOD UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at CAFOD UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head of Finance, Information & Infrastructure | Director | IT | |
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General Director | Director | Finance | |
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Head IT | Director | Finance | |
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Apps Being Evaluated by CAFOD UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CAFOD UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CAFOD UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CAFOD UK Technographics
CAFOD UK is a Non Profit organization based in United Kingdom,
with around 500 employees and annual revenues of $30.0 million.
CAFOD UK operates a diverse technology stack with applications such as
Infor SunSystems, Zoom and dotdigital Engagement Cloud,
covering areas like ERP Financial, Audio Video and Web Conferencing and Customer Engagement.
CAFOD UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Zoom Video Communications and dotdigital.
CAFOD UK recently adopted applications including
Zapier Automation Platform in 2022, Microsoft Clarity in 2021 and Host Europe in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CAFOD UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CAFOD UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CAFOD UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.