Lourinha, 2530-213,
Portugal
Caixilour Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Caixilour and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 52 Caixilour employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caixilour has purchased the following applications: Microsoft 365 for Collaboration in 2018, KwikSurveys for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caixilour is running and its propensity to invest more and deepen its relationship with Microsoft , KwikSurveys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caixilour revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caixilour intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KwikSurveys | Legacy | KwikSurveys | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022 Caixilour implemented KwikSurveys. The company uses KwikSurveys on their website to capture customer feedback, classified in the Customer Experience category, and the web deployment serves as the primary customer-facing feedback channel for the Portugal based manufacturing firm with approximately 52 employees.
The KwikSurveys implementation centers on web-embedded survey forms and on-site feedback workflows, leveraging KwikSurveys capabilities such as a visual survey builder, conditional question logic, respondent capture, and in-application reporting for response analysis. Configuration work included designing survey flows mapped to product and service touchpoints, configuring conditional routing and follow-up prompts, and creating dashboards for regular review, reflecting standard Customer Experience functional workflows like satisfaction surveys and structured response analytics.
Operational coverage is focused on the website channel with collected responses routed into customer-facing operational processes, supporting sales, customer service, and quality teams. Governance measures emphasize standardized survey templates, documented response handling procedures, and periodic dashboard reviews to inform operational workflows. No named backend system integrations are documented in the available source.
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