Caliber Collision
2941 Lake Vista Drive,
Lewisville, 75067, TX,
United States
Lewisville, 75067, TX,
United States
1 469-948-9500
Professional Services
Caliber Collision Technographics
Caliber Collision Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Caliber Collision and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25000 Caliber Collision employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caliber Collision has purchased the following applications: Workday Financial Management for ERP Financial in 2016, ADP SmartCompliance for Payroll Tax Compliance in 2017, Mitchell Cloud Glass for Point Of Sale in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caliber Collision is running and its propensity to invest more and deepen its relationship with Workday , ADP , Mitchell International or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caliber Collision revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caliber Collision intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Caliber Collision Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Infor Lawson | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Caliber Collision implemented Workday Financial Management. The implementation migrated financial data and processes from Infor Lawson into Workday Financial Management and established an ERP Financial platform to centralize core finance operations.
Caliber Collision has managed the Workday Financials system for five years, supporting six departments, and maintains a dedicated team of Workday subject matter experts and consultants. The internal team led and managed all Workday system projects and successfully led four Workday implementations, overseeing configuration, iterative releases, and environment stewardship.
Governance activities included formal testing and release controls, with the team acting as subject matter experts for UAT, end-to-end, and parallel testing while recommending concrete action plans for remediation. System documentation was developed, reviewed, and updated following configuration changes and new implementations, and the team conducted trainings for all Workday users to operationalize new financial workflows.
Through regular process reviews with end users the team identified process improvement and automation opportunities and incorporated those findings into configuration and rollout planning. Workday Financial Management serves Caliber Collision as the ERP Financial backbone for finance and accounting business functions across the supported departments, with project governance centralized under the Workday SME leadership.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP SmartCompliance | Payroll Tax Compliance | HCM | n/a | 2017 | 2017 |
Caliber Collision implemented ADP SmartCompliance in 2017 to support Payroll Tax Compliance for its large-scale payroll operations. The deployment supported payroll processing for more than 20,000 employees and accommodated weekly, bi-weekly, and semi-monthly payroll cadences across multiple states and multiple company entities, aligning ADP SmartCompliance with ongoing payroll execution workflows.
Functionally the ADP SmartCompliance implementation incorporated tax registration and filing workflows common to Payroll Tax Compliance, tax calculation validation, and reporting integration with payroll engines. Operational capabilities in use included direct deposit processing, pay card administration, manual check processing via CheckMate in ADP EV5, termination and final pay processing, and payroll report generation, with configuration focused on mapping multi-state tax rules and multi-company tax profiles to payroll feeds.
Integrations were explicitly maintained with ADP EV5 and Workday for payroll feed ingestion and with CheckMate for manual check processing, while daily ticket monitoring and updates to documentation within ADP SmartCompliance supported operational governance. Payroll and HR teams collaborated directly with Regional Managers, District Managers, and Center Managers to resolve payroll inquiries, and the team monitored tickets daily to help ensure high customer satisfaction levels were being met, with ongoing administration tasks recorded in ADP SmartCompliance.
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Talent Assessment | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitchell International | Legacy | Mitchell Cloud Glass | Point Of Sale | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Caliber Collision signed a multi-year enterprise agreement to license Mitchell Cloud Estimating across its U.S. network, covering collision appraisal, estimating and shop performance for its repair operations. The agreement explicitly targets Mitchell Cloud Estimating for deployment at all locations in the U.S., and usage of Mitchell Cloud Glass is inferred for Caliber Auto Glass because the enterprise agreement covers Mitchell’s cloud estimating and related repair and shop solutions. This inference is not stated in the cited press release, it is based on the scope of the enterprise licensing.
Mitchell Cloud Glass is referenced here as the Mitchell Cloud Glass Point Of Sale application for auto glass retail and repair transactions. As a Point Of Sale application, Mitchell Cloud Glass typically provides transaction processing, customer and insurer invoicing, parts and inventory controls, and point level payment capture, functions that align with shop-level sales and repair order lifecycles. These category-aligned capabilities would complement Mitchell Cloud Estimating by enabling front counter sales, quoting and fulfillment workflows specific to auto glass operations.
The implementation signal centers on an enterprise license model, intended for network-wide rollout across Caliber Collision locations in the U.S., with Caliber Auto Glass operations identified as the practical operational scope for the Point Of Sale usage. Governance is expected to follow centralized license management under the multi-year agreement while shop operations and service advisor workflows would operationalize day to day use. The narrative focuses on system architecture at the solution level, linking Mitchell Cloud Glass Point Of Sale to the broader Mitchell cloud estimating and shop solution set within Caliber’s collision and repair process area.
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Title and Appraisal Management | ERP Services and Operations |
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2023 | 2023 |
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Title and Appraisal Management | ERP Services and Operations |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2014 | 2014 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Vulnerability Management | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Caliber Collision
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Caliber Collision Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Caliber Collision IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Caliber Collision digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Caliber Collision Technographics
Caliber Collision is a Professional Services organization based in United States,
with around 25000 employees and annual revenues of $5.00 billion.
Caliber Collision operates a diverse technology stack with applications such as
Workday Financial Management, ADP SmartCompliance and Mitchell Cloud Glass,
covering areas like ERP Financial, Payroll Tax Compliance and Point Of Sale.
Caliber Collision has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, ADP and Mitchell International.
Caliber Collision recently adopted applications including
Mitchell Cloud Glass in 2023, Mitchell Cloud Estimating in 2023 and Mitchell Intelligent Estimating in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Caliber Collision’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Caliber Collision’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Caliber Collision technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.