AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Calice Tech Stack and Enterprise Applications

Calice AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Innovative Chat Legacy ConvertoBot Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020 Calice deployed ConvertoBot on its public website as a customer-facing conversational layer. Calice is a Malaysian consumer packaged goods company that implemented ConvertoBot to introduce on-site automated engagement for shoppers and prospective buyers using a Chatbots and Conversational AI solution. The ConvertoBot deployment focuses on conversational workflows commonly associated with Chatbots and Conversational AI, including an embedded chat widget, scripted conversational flows for product discovery, and lead capture forms routed through the chat experience. Configuration emphasizes low-complexity conversational branching and FAQ automation to handle routine product questions and to funnel higher intent visitors into human follow up. Deployment architecture is implemented as an on-page widget delivered via client-side script embedded in pages on https://www.calice.com.my, consistent with lightweight SaaS chatbot implementations for small organizations. No external integrations are specified in the available source, so the implementation narrative limits technical claims to the embedded web deployment model and the application runtime on the website. Operational ownership is consistent with a small company footprint, with ConvertoBot managed by a compact internal team responsible for content updates and conversational tuning, and the system scoped to support customer service and online merchandising at Calice in Malaysia. Governance is pragmatic and iterative, focusing on conversational content controls and basic escalation paths from the bot to human agents when needed.
Calice eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenCart Legacy OpenCart Shopping Cart Management eCommerce n/a 2015 2015
Calice CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2019 2019
Calice IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Cloud Storage IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Calice

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Calice Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Calice IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Calice digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Calice Technographics
Calice is a Consumer Packaged Goods organization based in Malaysia, with around 10 employees and annual revenues of $1.0 million.
Calice operates a diverse technology stack with applications such as ConvertoBot, OpenCart and Google Tag Manager, covering areas like Chatbots and Conversational AI, Shopping Cart Management and Tag Management.
Calice has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Innovative Chat, OpenCart and Google.
Calice recently adopted applications including DataKL in 2023, Cloudflare CDN in 2022 and ConvertoBot in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Calice’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Calice’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Calice technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.