Bandar Baru Bangi, x,
Malaysia
Calice Technographics
Calice Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Calice and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Calice employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Calice has purchased the following applications: ConvertoBot for Chatbots and Conversational AI in 2020, OpenCart for Shopping Cart Management in 2015, Google Tag Manager for Tag Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Calice is running and its propensity to invest more and deepen its relationship with Innovative Chat , OpenCart , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Calice revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Calice intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Calice Tech Stack and Enterprise Applications
Calice AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Innovative Chat | Legacy | ConvertoBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Calice deployed ConvertoBot on its public website as a customer-facing conversational layer. Calice is a Malaysian consumer packaged goods company that implemented ConvertoBot to introduce on-site automated engagement for shoppers and prospective buyers using a Chatbots and Conversational AI solution.
The ConvertoBot deployment focuses on conversational workflows commonly associated with Chatbots and Conversational AI, including an embedded chat widget, scripted conversational flows for product discovery, and lead capture forms routed through the chat experience. Configuration emphasizes low-complexity conversational branching and FAQ automation to handle routine product questions and to funnel higher intent visitors into human follow up.
Deployment architecture is implemented as an on-page widget delivered via client-side script embedded in pages on https://www.calice.com.my, consistent with lightweight SaaS chatbot implementations for small organizations. No external integrations are specified in the available source, so the implementation narrative limits technical claims to the embedded web deployment model and the application runtime on the website.
Operational ownership is consistent with a small company footprint, with ConvertoBot managed by a compact internal team responsible for content updates and conversational tuning, and the system scoped to support customer service and online merchandising at Calice in Malaysia. Governance is pragmatic and iterative, focusing on conversational content controls and basic escalation paths from the bot to human agents when needed.
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Calice eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenCart | Legacy | OpenCart | Shopping Cart Management | eCommerce | n/a | 2015 | 2015 |
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Calice CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2019 | 2019 |
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Calice IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
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Cloud Storage | IaaS |
|
2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Calice
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Calice Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||