Richmond, 94804, CA,
United States
California Closets Technographics
California Closets Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by California Closets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 California Closets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that California Closets has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2011, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2019, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems California Closets is running and its propensity to invest more and deepen its relationship with Intuit , Salesforce , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing California Closets revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for California Closets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
California Closets Tech Stack and Enterprise Applications
California Closets ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2011 | 2011 |
In 2011, California Closets implemented Intuit Quickbooks Enterprise as its ERP Financial platform. The deployment focused on centralizing accounting and financial reporting for the United States manufacturing and custom cabinetry business, aligning corporate finance with operational cost tracking and revenue recognition workflows.
Intuit Quickbooks Enterprise was configured to support core ERP Financial modules including general ledger, accounts payable, accounts receivable, inventory valuation and job costing capabilities consistent with manufacturing accounting. Configuration emphasized multi-user concurrency, role-based permissions, and a standardized chart of accounts to enable consistent period close procedures and transactional auditability across business units.
Operational scope concentrated on finance, accounting, and inventory management teams, with process standardization around month end close, invoice processing and cost allocation. Governance adjustments established centralized master data control and formalized close checklists to enforce uniform accounting practice across operations in the United States.
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California Closets ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 California Closets implemented Salesforce Field Service (ex ClickSoftware) as the core application for its Field Service Management initiative, advancing an end-to-end digital service experience. The deployment was executed alongside an enterprise effort to expand Salesforce and MuleSoft capabilities across customer facing and operational functions to support a white glove service model.
The implementation centered on Field Service Lightning capabilities integrated with Sales Cloud, Service Cloud, and Community Cloud, with customizations delivered via Lightning Web Components, Lightning Aura components, Apex, and Visualforce. Functional configurations focused on scheduling and dispatch, work order and service appointment management, and a mobile technician experience, using declarative automation where possible and programmatic extensions for complex business rules.
Integrations were built to support bi directional data flows and API orchestration, leveraging MuleSoft patterns and developer level integrations that consume and expose REST and SOAP endpoints, and that implement industry standards such as OAuth2 and SAML for authentication. Data modeling, ETL style migrations, and system to system integrations were part of the technical scope to synchronize customer, order, and field operations data across Salesforce Field Service (ex ClickSoftware) and adjacent systems.
Governance and delivery were organized around a multi disciplinary team of Salesforce admins, business analysts, product managers, and developers, with the Salesforce Intermediate Developer role responsible for technical design, coding standards, peer mentoring, and assisting technical leaders in rollout and expansion. Release and architecture reviews emphasized modular Lightning development, scalable Apex patterns, and API first integration design to support internal sales and service organizations as well as external community users.
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California Closets Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 California Closets implemented Adobe Connect on their public website to enable web-based client interactions. The deployment embeds Adobe Connect into customer-facing pages and leverages Audio Video and Web Conferencing capabilities to support live consultations and online design sessions.
Adobe Connect was configured to provide browser-based audio and video conferencing, persistent virtual meeting rooms, screen sharing, and session recording consistent with Audio Video and Web Conferencing functionality. Operational use is focused on customer engagement and remote design consultation workflows, with configuration choices emphasizing embedded meeting links, browser compatibility, and session access controls for client interactions.
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Collaboration | Collaboration |
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2019 | 2019 |
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California Closets CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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California Closets ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2011 | 2011 |
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California Closets PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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California Closets IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at California Closets
Apps Being Evaluated by California Closets Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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