AI Buyer Insights:

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Call 2 Connect India
Location
401, Fourth Floor, Evershine Mall, New Link Road, Malad (West), Mumbai, Maharashtra,
Mumbai, 400064,
India
Website
https://www.call2connect.co.in/
Phone
91 99678-45706
Artw industry
Professional Services
Employee
Revenue

Call 2 Connect India Technographics

Call 2 Connect India Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Call 2 Connect India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Call 2 Connect India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Call 2 Connect India has purchased the following applications: TOSS Sampark CRM for CRM in 2023, Plesk Web Hosting for Application Hosting and Computing Services in 2013, DigiCert SSL for Secure Sockets Layer (SSL) in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Call 2 Connect India is running and its propensity to invest more and deepen its relationship with TOSS , Plesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Call 2 Connect India revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Call 2 Connect India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Call 2 Connect India Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TOSS Legacy TOSS Sampark CRM CRM CRM n/a 2023 2023
In 2023 Call 2 Connect India deployed TOSS Sampark CRM, adopting the TOSS Sampark CRM contact centre solution to support its BPO outbound and inbound operations in India. The deployment targeted contact centre agents and operations teams with the CRM serving as the central system for telephony-enabled customer interactions and agent productivity workflows. Configuration emphasized the Sampark contact centre CRM combined with the vendor auto dialer to create a tightly integrated contact management and outbound dialing capability. Functional modules configured included CRM contact management, auto dialer campaign orchestration, and an agent workspace for call handling, dispositioning, and scripted interactions. Integration work focused on synchronizing contact lists, call outcomes, and disposition data between the dialer and the CRM to enable continuous outbound campaign execution and coordinated inbound call handling. Operational coverage was centered on Call 2 Connect India Pvt BPO operations across India, supporting both outbound telemarketing and inbound customer service functions. Governance and rollout were structured around centralized configuration of contact centre workflows and agent scripts, with operations and quality teams responsible for maintaining call handling standards and data hygiene. The TOSS Sampark CRM implementation was positioned to improve agent productivity through unified contact records and automated dialing workflows.
Marketing Automation, Sales Automation CRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Plesk Legacy Plesk Web Hosting Application Hosting and Computing Services IaaS n/a 2013 2013
Domain Name System (DNS) IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DigiCert Legacy DigiCert SSL Secure Sockets Layer (SSL) CyberSecurity n/a 2022 2022
IT Decision Makers and Key Stakeholders at Call 2 Connect India
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Call 2 Connect India Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Call 2 Connect India Technographics

Call 2 Connect India is a Professional Services organization based in India, with around 1200 employees and annual revenues of $30.0 million.

Call 2 Connect India operates a diverse technology stack with applications such as TOSS Sampark CRM, Plesk Web Hosting and DigiCert SSL, covering areas like CRM, Application Hosting and Computing Services and Secure Sockets Layer (SSL).

Call 2 Connect India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TOSS, Plesk and DigiCert.

Call 2 Connect India recently adopted applications including Microsoft Azure DNS in 2024, TOSS Sampark CRM in 2023 and TOSS Sampark Workflow in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Call 2 Connect India’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Call 2 Connect India’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Call 2 Connect India technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.