CallRail Inc
100 Peachtree Street NW Suite 2700,
Atlanta, 30303, GA,
United States
Atlanta, 30303, GA,
United States
1 888-907-4718
Professional Services
CallRail Inc Technographics
CallRail Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CallRail Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 CallRail Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CallRail Inc has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2018, Drift AI Chatbot for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CallRail Inc is running and its propensity to invest more and deepen its relationship with Greenhouse , Drift , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CallRail Inc revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CallRail Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CallRail Inc Tech Stack and Enterprise Applications
CallRail Inc HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, CallRail Inc implemented Greenhouse ATS, an Applicant Tracking System, deploying the vendor's career site integration so job listings and candidate intake are processed directly through CallRail's public careers pages. The implementation frames Greenhouse ATS as the central talent acquisition system for recruiting and hiring managers across the company, aligning recruiting workflows with the careers experience visible on CallRail's website.
CallRail configured core Applicant Tracking System capabilities including job requisition publishing, candidate profile management, interview orchestration, structured feedback collection, and offer management. Greenhouse ATS was used to standardize screening stages and workflow automation common to Applicant Tracking System deployments, enabling consistent candidate dispositioning and staged interview workflows.
The deployment is a cloud-hosted SaaS configuration surfaced on CallRail's website, with operational coverage focused on people operations and hiring teams rather than enterprise-wide HR modules. Integrations are limited to the website career pages as the collection point for candidate applications, and the system supports role-based access for recruiters and hiring managers to manage pipelines and interview schedules.
Governance centered on establishing hiring workflows and interview panel coordination within the Greenhouse ATS instance, with configuration of permissions, candidate data handling, and standardized feedback forms to enforce consistent hiring practices. The implementation narrative emphasizes Greenhouse ATS as the operational hub for CallRail Inc talent acquisition, linking the Applicant Tracking System to the company careers experience and internal recruiting governance.
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CallRail Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, CallRail Inc implemented Drift AI Chatbot on its public website to automate conversational customer touchpoints. The Drift AI Chatbot, categorized as Chatbots and Conversational AI, was embedded as the primary web channel for real-time visitor engagement and lead qualification. For a 200-employee Professional Services firm this aligns the application with marketing and sales functions, shaping initial contact routing and qualification workflows.
Implementation emphasis included standard chatbot capabilities such as natural language understanding, configurable conversational playbooks, automated qualification forms, session handoff to human agents, and conversational analytics. Drift AI Chatbot was configured to operate on CallRail Inc web properties and to centralize chat scripts and conversational governance, enabling marketing and sales teams to iterate on qualification logic and escalation rules. CallRail Inc deployed Drift AI Chatbot, Chatbots and Conversational AI, to support customer engagement and lead capture business functions.
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CallRail Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, CallRail Inc implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The cloud hosted Google Workspace deployment is positioned as the company wide productivity and communication layer for CallRail Inc, supporting core business functions across the organization.
The implementation leverages standard Google Workspace functional modules, including Gmail for corporate email, Google Drive and Shared Drives for document storage, Google Docs and Sheets for collaborative authoring, Google Calendar for scheduling, and Google Meet for video conferencing. Administrative capabilities are managed through the Google Workspace Admin Console, enabling user provisioning, domain email management, and device access controls consistent with enterprise collaboration tooling.
Public site artifacts indicate Google Workspace is active in CallRail Inc's external presence, which aligns with use of Google managed email addresses and calendar invitations for customer and partner interactions. Operational coverage extends to typical professional services functions such as sales, customer success, marketing, and engineering, where collaborative document workflows and calendaring are core daily processes.
Governance for the deployment centers on centralized administration, role based account management, and policy configuration in the Admin Console to control access and data handling. The Google Workspace (Formerly Google G-Suite) deployment is described as the foundational Collaboration platform for CallRail Inc and is integrated into standard corporate communication and content workflows.
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CallRail Inc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CallRail Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing, Sales Engagement | CRM |
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2017 | 2017 |
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Call Tracking and Recording | CRM |
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2013 | 2013 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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CallRail Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2019 | 2019 |
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CallRail Inc TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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CallRail Inc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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CallRail Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CallRail Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at CallRail Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CallRail Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CallRail Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CallRail Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CallRail Inc Technographics
CallRail Inc is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $28.0 million.
CallRail Inc operates a diverse technology stack with applications such as
Greenhouse ATS, Drift AI Chatbot and Google Workspace (Formerly Google G-Suite),
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
CallRail Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Greenhouse, Drift and Google.
CallRail Inc recently adopted applications including
DocuSign eSignature in 2022, Hotjar in 2021 and Qualified X in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CallRail Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CallRail Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CallRail Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.