Palo Alto, 94304, CA,
United States
CallRoot Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CallRoot and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 CallRoot employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CallRoot has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, CallRoot Call Tracking Software for Call Tracking and Recording in 2018, Amazon EC2 for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CallRoot is running and its propensity to invest more and deepen its relationship with Google , Helpwise , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CallRoot revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CallRoot intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRoot | Legacy | CallRoot Call Tracking Software | Call Tracking and Recording | CRM | n/a | 2018 | 2018 |
In 2018, CallRoot implemented CallRoot Call Tracking Software on its website to capture inbound call interactions and session-level attribution. The implementation uses Call Tracking and Recording capabilities to collect call metadata, record call audio, and associate calls with website sessions and marketing sources, with CallRoot Call Tracking Software providing the tracking layer for marketing analytics and contact visibility.
Deployment is web-embedded, instrumenting pages with tracking scripts and dynamic number insertion to label inbound calls, while the software surface exposes reporting and call playback through its dashboard. Functional modules implemented include call attribution, call recording, call logging, and reporting, configured to support marketing and sales workflows on the company website, and governance is enforced through site-level configuration and dashboard access controls for marketing and sales users.
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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