Calvin Klein Australia
Shop LG2, Shop 27 455 George Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 8336 6312
Retail
Calvin Klein Australia Technographics
Calvin Klein Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Calvin Klein Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 527 Calvin Klein Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Calvin Klein Australia has purchased the following applications: Epicor ERP for ERP Financial in 2017, Humanforce Time and Attendance (formerly TimeTarget) for Time and Attendance in 2017, Zendesk Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Calvin Klein Australia is running and its propensity to invest more and deepen its relationship with Epicor , PayPal , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Calvin Klein Australia revenues, which have grown to $102.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Calvin Klein Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Calvin Klein Australia Tech Stack and Enterprise Applications
Calvin Klein Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Calvin Klein Australia implemented Epicor ERP as its ERP Financial application, establishing a transaction and operational backbone for store finance and inventory processes. The implementation is described at the store level, with Epicor ERP used by store management and Head Office for routine retail financial workflows and operational reporting.
Epicor ERP was configured to support order processing and inventory management workflows, with staff processing product orders through Web-Im and generating stock reports and stocktake preparation activities inside the Epicor ERP environment. The system also supported time-target functionality used for rostering and labour planning, and enabled monitoring of wage percentage and daily budgets as part of store financial controls.
Operational use connected store-level activities to Head Office through structured reporting and email communications, with Epicor ERP outputs used to follow up stationery and stock orders and to supply customers. Store managers and assistant managers used Epicor ERP for day-to-day tasks including roster organisation, time-target sheet completion, stock-handling coordination, and submission of reports to the Area Manager.
Governance and process changes accompanied the rollout, centering on daily catch-ups, weekly time-target submissions, manager conference calls, and formal reporting lines to the Area Manager. Knowledge of Epicor ERP became an operational requirement for ASM and SM roles, embedding ERP Financial processes into recruitment, shift planning, stocktake readiness, and store-level financial oversight.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Calvin Klein Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Humanforce | Legacy | Humanforce Time and Attendance (formerly TimeTarget) | Time and Attendance | HCM | n/a | 2017 | 2018 |
In 2017 Calvin Klein Australia deployed Humanforce Time and Attendance (formerly TimeTarget) for Time and Attendance to manage store-level workforce scheduling and rostering. The implementation targeted retail shift planning and hourly time capture as part of day-to-day store operations, aligning the application with the company function of store workforce management.
The rollout emphasized rostering and shift organisation capabilities, including schedule creation, shift assignment, and basic time capture for hourly employees. Humanforce Time and Attendance was used by assistant store managers and store managers to create and adjust rosters, and to provide visibility into planned shifts and staffing coverage.
Operational coverage is documented at the store level, including usage at the Greenwood store where assistant store managers and store managers handled rostering and daily shift organisation. The local technology environment also included an EPICOR system referenced by staff, noted as a coexisting retail operations system rather than an explicitly declared integration.
Governance and workflow around the application reflected retail management routines, with daily catch-up meetings between ASM and 2IC to review rosters and maintain Calvin Klein standards. Managers incorporated Humanforce Time and Attendance into operational practices for shift planning and scheduling, supporting store-level workforce coordination and standard operating procedures.
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Workforce Scheduling | HCM |
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2017 | 2017 |
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Calvin Klein Australia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Calvin Klein Australia implemented Zendesk Chat. The deployment uses Zendesk Chat within the Chatbots and Conversational AI category to manage customer-facing conversations on the Calvin Klein Australia website, aligning the application with online customer service and e-commerce support functions.
The implementation is delivered as a web-embedded chat widget driving real-time messaging and agent-assisted sessions, with configuration consistent with typical Zendesk Chat capabilities such as an agent console, canned responses, chat transcripts, session routing and offline messaging. Zendesk Chat is configured to surface conversational threads and history to support continuity across customer interactions.
Operational scope is focused on the company website hosted for Australian customers, centralizing chat interactions through the Zendesk Chat console for customer service teams. Governance and workflow changes are reflected in how chat sessions are queued and assigned to support agents, and how transcripts and canned messaging are used to standardize responses and handoffs between shifts.
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Calvin Klein Australia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2018 | 2018 |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Calvin Klein Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Data Management Platform | CRM |
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2022 | 2022 |
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Calvin Klein Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Calvin Klein Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Calvin Klein Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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General Manager, Operations | Manager | Finance | |
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General Manager Calvin Klein | Manager | Finance | |
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Group Category Manager - Calvin Klein | Manager | Procurement | |
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Apps Being Evaluated by Calvin Klein Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Calvin Klein Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Calvin Klein Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Calvin Klein Australia Technographics
Calvin Klein Australia is a Retail organization based in Australia,
with around 527 employees and annual revenues of $102.0 million.
Calvin Klein Australia operates a diverse technology stack with applications such as
Epicor ERP, Humanforce Time and Attendance (formerly TimeTarget) and Zendesk Chat,
covering areas like ERP Financial, Time and Attendance and Chatbots and Conversational AI.
Calvin Klein Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, Humanforce and Zendesk.
Calvin Klein Australia recently adopted applications including
Teads Platform in 2022, Klarna Payments in 2021 and Block Afterpay in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Calvin Klein Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Calvin Klein Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Calvin Klein Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.