Camelback Lodge & Indoor Waterpark
193 Resort Drive,
Tannersville, 18372, PA,
United States
Tannersville, 18372, PA,
United States
1 570-629-1665
Leisure and Hospitality
Camelback Lodge & Indoor Waterpark Technographics
Camelback Lodge & Indoor Waterpark Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Camelback Lodge & Indoor Waterpark and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Camelback Lodge & Indoor Waterpark employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Camelback Lodge & Indoor Waterpark has purchased the following applications: Sage 500 ERP (formerly MAS 500) for ERP Financial in 2017, Agilysys Spa for Reservation and Booking Management in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Camelback Lodge & Indoor Waterpark is running and its propensity to invest more and deepen its relationship with Sage , Shift4 , Agilysys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Camelback Lodge & Indoor Waterpark revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Camelback Lodge & Indoor Waterpark intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Camelback Lodge & Indoor Waterpark Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 500 ERP (formerly MAS 500) | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017 Camelback Lodge & Indoor Waterpark implemented Sage 500 ERP (formerly MAS 500) as its ERP Financial system to centralize accounting and cashroom operations at the Camelback Mountain Resort site in Tannersville, PA. The deployment was focused on daily revenue posting and cash controls, supporting the CFO, Controller, and Accounting Manager through transactional processing and recordkeeping workflows.
Sage 500 ERP was used to post sales and manage financial entries, aligned with core ERP Financial functions such as general ledger posting, cash receipts, and cashier reconciliation. Operational activities documented include posting sales in Sage 500 ERP, reconciling cash transactions, verifying cash deposits against tickets sold, auditing cashier sales with cash over/short reports, and calculating shared tips for Human Resources payroll processing.
The implementation included an operational integration with the Siriusware information portal for navigating sales data and guest group accounts, with a bidirectional relationship for entering profits into Siriusware and reconciling point of sale data against Sage 500 ERP records. The cashroom workflow extended to daily bank deposit preparation and coordination of weekly bank deposit pickups and change orders with Dunbar Armored, and frontline coverage included cashier training on reconciling daily cash and credit card transactions as well as management of lost and found, electronic locker, and ATM issues.
Governance and process controls were formalized around accounting and cash handling, with daily support from finance leadership, documented cashier procedures, and training responsibilities assigned to cashroom staff. Routine audit activities and standardized deposit procedures were embedded into the Sage 500 ERP driven workflows to maintain transactional integrity across accounting, cash operations, and HR tip allocation.
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys Spa | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Camelback Lodge & Indoor Waterpark implemented Agilysys Spa, a Spa Management and Booking Software, to centralize spa scheduling and booking workflows across its resort operations. The deployment focused on consolidating appointment booking, front desk reservation coordination, and guest-facing online booking for the on-site spa and indoor waterpark service offerings.
Agilysys Spa was configured to manage core spa modules including appointment and resource scheduling, therapist and room utilization, point of sale and retail inventory controls, client profiles and membership management, and standard reporting for operational oversight. The implementation included configuration of the booking engine and access controls to align with existing front-desk processes and reservation policies.
Integrations were implemented with the resort application stack to enable data exchange between Agilysys Spa and other resort systems such as property management, point of sale, and online booking channels, reflecting the vendor claim that the solutions are easy to integrate with other applications. Vendor engagement emphasized a partnership model and hands-on support during rollout and stabilization, with governance established between spa operations, front desk, and revenue management to coordinate pricing and availability. Camelback Lodge & Indoor Waterpark Agilysys Spa Spa Management and Booking Software supports guest services and revenue management consistent with the Director of Revenue statement that the solution is proven, scalable, and delivered a high level of personal attention.
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Camelback Lodge & Indoor Waterpark implemented Microsoft 365. Microsoft 365 in the Collaboration category was provisioned for the resort to centralize team productivity, email, and document workflows across corporate and property operations.
The implementation aligns with Collaboration class capabilities, and configuration appears to emphasize cloud-hosted productivity services such as Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and Office applications to standardize email, document collaboration, meeting coordination, and content sharing. Tenant administration, role-based access controls, and user provisioning are consistent governance constructs implied by a consolidated Microsoft 365 deployment.
The deployment is visible on the resort website, indicating Microsoft 365 assets are referenced in web-facing workflows and that the service footprint extends beyond internal endpoints. Operational coverage includes corporate communications, guest services support functions, marketing content workflows, and back-office staff collaboration, with administration centralized through the Microsoft 365 tenant to manage users, groups, and service configuration.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Camelback Lodge & Indoor Waterpark
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Camelback Lodge & Indoor Waterpark Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Camelback Lodge & Indoor Waterpark IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Camelback Lodge & Indoor Waterpark digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Camelback Lodge & Indoor Waterpark Technographics
Camelback Lodge & Indoor Waterpark is a Leisure and Hospitality organization based in United States,
with around 1000 employees and annual revenues of $120.0 million.
Camelback Lodge & Indoor Waterpark operates a diverse technology stack with applications such as
Sage 500 ERP (formerly MAS 500), Agilysys Spa and Microsoft 365,
covering areas like ERP Financial, Reservation and Booking Management and Collaboration.
Camelback Lodge & Indoor Waterpark has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Agilysys and Microsoft.
Camelback Lodge & Indoor Waterpark recently adopted applications including
Shift4 Payments in 2025, Zoominfo Platform in 2024 and The Hotels Network BenchDirect in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Camelback Lodge & Indoor Waterpark’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Camelback Lodge & Indoor Waterpark’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Camelback Lodge & Indoor Waterpark technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.