Canadian Medical Protective Association Technographics
Canadian Medical Protective Association Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Canadian Medical Protective Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Canadian Medical Protective Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Canadian Medical Protective Association has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2010, Workday HCM for Core HR in 2015, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Canadian Medical Protective Association is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Frontline Education or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Canadian Medical Protective Association revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Canadian Medical Protective Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Canadian Medical Protective Association Tech Stack and Enterprise Applications
Canadian Medical Protective Association ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010 the Canadian Medical Protective Association implemented Oracle PeopleSoft ERP to meet ERP Financial requirements. The deployment consolidated PeopleSoft Finance and PeopleSoft CRM capabilities within an Oracle PeopleSoft ERP environment, aligning financial accounting and member-facing processes for the Canada-based healthcare professional association.
Configuration work focused on core ERP Financial functional modules including general ledger, accounts payable, accounts receivable, fixed assets, billing and procurement, and on PeopleSoft CRM for member relationship management. Standard PeopleSoft workflows were configured for period close, invoice approval and billing cycles, and reporting structures were implemented to centralize financial consolidation and member billing processes.
Operational scope emphasized central finance ownership with formal change-control and role-based access for PeopleSoft Finance and CRM configuration, adapting controls and audit trails to Canadian regulatory and compliance needs. Oracle PeopleSoft ERP became the primary system of record for financial transactions and member account data, consolidating accounting and member services workflows within a unified ERP Financial platform.
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Canadian Medical Protective Association HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft HCM | Workday HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Canadian Medical Protective Association implemented Workday HCM as its Core HR platform, replacing Oracle PeopleSoft HCM. The deployment provisioned a single Workday SaaS tenant to support a 450 employee national healthcare membership organization based in Canada, with a Functional Lead assigned to the Workday HCM SaaS implementation.
Configuration efforts concentrated on Core HR and human capital management workflows, including organization and position management, employee master records, workforce transactions, and the Workday business process framework for hire to retire events. The Functional Lead directed requirements mapping, business process configuration, system and integration testing, and structured knowledge transfer to HR operations and people managers.
Data migration activities moved master employee data and historical HR transaction records from Oracle PeopleSoft HCM into the Workday HCM tenant, and cutover activities were coordinated with CMPA human resources to align go live timing with payroll and HR operational cycles. Operational coverage centered on HR administration and manager self service across CMPA’s Canadian operations.
Governance and process changes included centralized HR process ownership, defined Workday security and role-based access, and formalized approval workflows to support ongoing tenant management and future SaaS updates. Training and change enablement were documented as part of the implementation handover led by the Functional Lead for Workday HCM.
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Recruiting | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Canadian Medical Protective Association ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, Canadian Medical Protective Association implemented Atlassian Jira Service Desk. The implementation is deployed as a web-facing service portal on the corporate website to provide member and internal support, positioned within the IT Service Management category.
Atlassian Jira Service Desk was configured to support request intake and ticket lifecycle management, with queue-based routing, SLA monitoring, and automation rules consistent with IT Service Management workflows. Configuration emphasis was placed on form-driven request types and workflow states to standardize triage and resolution processes.
Operational coverage focuses on IT and member support functions across the organization of roughly 450 employees, with the public portal serving as the primary intake channel for members. The service desk design separates member-facing requests from internal operational queues to maintain clear routing and accountability.
Governance was structured around ticket ownership, escalation paths, role-based access controls, and service level definitions to govern day to day operations and workflow changes. Ongoing administration activities likely center on adjusting request types, SLA rules, and automation to align with evolving support patterns.
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Canadian Medical Protective Association PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2011 | 2011 |
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Canadian Medical Protective Association IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Canadian Medical Protective Association
Apps Being Evaluated by Canadian Medical Protective Association Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||