Capital City Fruit
1850 Colonial Parkway,
Norwalk, 50211, IA,
United States
Norwalk, 50211, IA,
United States
1 515-981-5111
Manufacturing
Capital City Fruit Technographics
Capital City Fruit Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Capital City Fruit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Capital City Fruit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Capital City Fruit has purchased the following applications: PayPal Braintree for Payment Processing in 2021, Produce Pro ERP for Agriculture ERP in 2009, Reamaze Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Capital City Fruit is running and its propensity to invest more and deepen its relationship with PayPal , Amazon Web Services (AWS) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Capital City Fruit revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capital City Fruit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Capital City Fruit Tech Stack and Enterprise Applications
Capital City Fruit ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Capital City Fruit implemented PayPal Braintree for Payment Processing on its website. The PayPal Braintree integration was configured to handle ecommerce checkout flows, enabling card payments and digital wallet options through a client-side SDK and tokenization for card data capture.
Architecture centers on embedding PayPal Braintree in the checkout layer so payment authorizations and tokenized payment methods are routed to Braintree while order orchestration remains on the website back end. Functional capabilities implemented include payment gateway processing, tokenization and hosted fields style client-side payment capture, plus support for PayPal wallet flows consistent with the Payment Processing category. Operational scope covers the ecommerce channel and finance workflows for settlement and reconciliation, with governance focused on payment token lifecycle management and standard reconciliation procedures.
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
|
|
|
|
Subscription and Recurring Billing | ERP |
|
2021 | 2021 |
|
Capital City Fruit ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Produce Pro Software | Legacy | Produce Pro ERP | Agriculture ERP | ERP Services and Operations | n/a | 2009 | 2009 |
In 2009 Capital City Fruit implemented Produce Pro ERP in the Agriculture ERP category to address growing requirements for lot-level traceability and complex repacking workflows across its fresh produce operations. The implementation was driven by the company’s need for robust inventory management and supply chain control while serving multiple states across the Midwest from its Iowa base.
Produce Pro ERP was configured to emphasize inventory management, traceability and repack management capabilities, aligning with common Agriculture ERP functional flows for receiving, lot tracking, batch control and order fulfillment. The deployment emphasized operational workflows that reflect produce industry practices, including instructor-led training delivered by staff with produce sector experience to ensure accurate configuration of repack and inventory rules.
Operational scope covered production, warehouse and supply chain functions, with senior leadership engaged early through an orientation designed to identify process touch points and surface areas requiring change prior to go live. The narrative does not specify third party systems or technical integrations, the rollout focused on department-level adoption across production and distribution sites in the Midwest region.
Governance and change management included pre-launch process remediation led by senior leadership, hands-on training for production and operations teams, and ongoing vendor support noted as available around the clock. Produce Pro ERP provided the structural platform for improved traceability and inventory control, and Capital City Fruit cited the implementation process and vendor support as key operational enablers.
|
Capital City Fruit AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | Reamaze Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Capital City Fruit deployed Reamaze Live Chat on its customer facing website, using the Reamaze Live Chat application within the Chatbots and Conversational AI category. The implementation was delivered as an embedded web widget on the company website hosted via GoDaddy, creating a lightweight, browser based conversational layer for online customer engagement.
Capital City Fruit configured Reamaze Live Chat to provide real time messaging, canned responses, conversation threading, and ticket creation workflows consistent with Chatbots and Conversational AI capabilities. The Reamaze Live Chat configuration emphasized agent queues, message templates, and persistent conversation histories to support synchronous and asynchronous customer interactions.
Operational coverage focused on customer support and order inquiry handling, with agents in customer service and sales using the widget to triage inquiries and escalate follow up tickets. The deployment aligned the application with front end order pages and contact flows on the website, enabling direct customer to agent conversations and handoff into existing support processes.
Governance centered on chat routing rules, defined service hours, agent assignment policies, and iterative tuning of canned responses and routing logic. Capital City Fruit positioned the Reamaze Live Chat implementation to centralize live conversational support, linking the Company Reamaze Live Chat Chatbots and Conversational AI deployment to core customer service and order management functions.
|
Capital City Fruit Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Capital City Fruit eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2021 | 2021 |
|
Capital City Fruit CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Capital City Fruit IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Capital City Fruit CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
|
2011 | 2011 |
|
IT Decision Makers and Key Stakeholders at Capital City Fruit
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Capital City Fruit Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Capital City Fruit IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Capital City Fruit digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Capital City Fruit Technographics
Capital City Fruit is a Manufacturing organization based in United States,
with around 120 employees and annual revenues of $15.0 million.
Capital City Fruit operates a diverse technology stack with applications such as
PayPal Braintree, Produce Pro ERP and Reamaze Live Chat,
covering areas like Payment Processing, Agriculture ERP and Chatbots and Conversational AI.
Capital City Fruit has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, Produce Pro Software and GoDaddy.
Capital City Fruit recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2022, Lumen CDN in 2022 and PayPal Braintree in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Capital City Fruit’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Capital City Fruit’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Capital City Fruit technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.