AI Buyer Insights:

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

Caplugs
Location
2150 Elmwood Avenue,
Buffalo, 14207, NY,
United States
Website
https://www.caplugs.com/
Phone
1 716-876-9855
Artw industry
Manufacturing
Employee
Revenue

Caplugs Technographics

Caplugs Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Caplugs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Caplugs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Caplugs has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2025, LiveChat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Caplugs is running and its propensity to invest more and deepen its relationship with Microsoft , LiveChat, Inc. , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Caplugs revenues, which have grown to $276.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caplugs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Caplugs Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Microsoft Dynamics NAV Microsoft Dynamics 365 Business Central ERP Financial ERP Financial Management Innovia Consulting 2025 2025
In 2025 Caplugs implemented Microsoft Dynamics 365 Business Central as its cloud ERP Financial platform, migrating from an on premise Microsoft Dynamics NAV installation to centralize multi-entity financial operations. The program targeted multiple acquired legal entities across the U.S., Canada, Netherlands, Germany, and San Marino, with Microsoft as the vendor and Innovia Consulting listed as the SI VAR supporting the initiative. The implementation emphasized core Microsoft Dynamics 365 Business Central configuration for financial management and inventory control, augmented by EDI and warehouse management capabilities. Caplugs assembled specialist roles including Dynamics 365 BC Developers, Dynamics 365 BC Solution Architects, Dynamics 365 BC Implementation Consultants, and EDI and WMS Consultants to cover functional design, solution architecture, development, and operational integration. Integrations focused on cloud-based EDI and WMS workflows to support manufacturing, assembly, shipping, and storage processes across global sites, while consolidating multi-entity financial reporting within Business Central. The migration approach moved transactional and master data from Microsoft Dynamics NAV into Business Central and established a global architecture to govern entity-level postings, inventory valuations, and cross-border transactional flows. Governance and delivery were restructured through a hybrid resourcing model that combined full-time employees, independent contractors, and specialist consultants, led by Talent as the program lead. Six hires were made to date, three full-time employees and three contractors, with a 100 percent offer acceptance rate, time to hire under three weeks for permanent roles and under one week for contractors, creating a scalable delivery model and reducing reliance on expensive consulting engagements. Caplugs captured explicit cost differentials through the Talent staffing model, with contractors procured at $140 to $180 per hour versus $250 per hour and above through Microsoft partners. Talent now provides project leadership and a roadmap for the Dynamics 365 Business Central program across the U.S., Canada, and Europe, delivering the operational confidence and execution capability that had been missing from prior consulting engagements.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Management Platform CRM 2022 2022
Data Management Platform CRM 2022 2022
Data Management Platform CRM 2022 2022
Data Management Platform CRM 2022 2022
Data Management Platform CRM 2022 2022
Data Management Platform CRM 2022 2022
Digital Advertising Platform CRM 2022 2022
Digital Advertising Platform CRM 2022 2022
Digital Advertising Platform CRM 2022 2022
Digital Advertising Platform CRM 2022 2022
Marketing Analytics CRM 2012 2012
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
IT Decision Makers and Key Stakeholders at Caplugs
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Caplugs Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Caplugs Technographics

Caplugs is a Manufacturing organization based in United States, with around 1000 employees and annual revenues of $276.0 million.

Caplugs operates a diverse technology stack with applications such as Microsoft Dynamics 365 Business Central, LiveChat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.

Caplugs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and LiveChat, Inc..

Caplugs recently adopted applications including Microsoft Dynamics 365 Business Central in 2025, Oracle BlueKai in 2022 and Salesforce Audience Studio in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Caplugs’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Caplugs’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Caplugs technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.