Cappuccino
2/F Amber Coml Bldg 70-74 Morrison Hill Rd Wan Chai,
Hong Kong, n/a,
Hong Kong
Hong Kong, n/a,
Hong Kong
852-36430460
Leisure and Hospitality
Cappuccino Technographics
Cappuccino Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cappuccino and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Cappuccino employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cappuccino has purchased the following applications: Apple Pay for Payment Processing in 2020, Eats365 POS for Point Of Sale in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cappuccino is running and its propensity to invest more and deepen its relationship with Apple , Google , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cappuccino revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cappuccino intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cappuccino Tech Stack and Enterprise Applications
Cappuccino ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Cappuccino implemented Apple Pay on its website to provide Payment Processing for online orders originating in Hong Kong. The Apple Pay integration, provided by vendor Apple, is embedded in the browser checkout flow to present the Apple Pay button to supported users and to leverage tokenized card credentials for payment authorization.
Deployment is a front-end web checkout integration configured to collect Apple Pay authorizations and surface secure payment tokens to the merchant order processing flow, aligned with Apple merchant validation and certificate requirements. Governance and operational scope centered on e-commerce payments and order fulfillment functions for the company website, with configuration and checkout user experience adjustments prioritized for a small merchant environment.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Cappuccino ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eats365 | Legacy | Eats365 POS | Point Of Sale | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, The Coffee Academïcs implemented Eats365 POS, a Point Of Sale application, in Hong Kong to consolidate store databases for inventory tracking and to integrate payments, loyalty and accounting workflows. The deployment targeted POS and front of house operations as well as CRM and finance process areas for the Hong Kong operation, aligning transaction capture with customer records and accounting flows.
Eats365 POS was configured to centralize transaction processing, maintain a unified inventory ledger across sites, and manage loyalty enrolment and redemptions via Passkit, with accounting synchronization to Xero. The implementation included reporting and order-entry workflows tuned for faster order taking, and configuration of integrated payments to streamline reconciliation and reduce manual handoffs between POS and finance systems.
Operational governance focused on consolidating store level databases and standardizing POS to CRM to finance handoffs across Hong Kong locations, with rollout activities concentrating on front of house training and configuration of accounting exports. The program resulted in faster order taking, deeper reporting and simplified integrated payments for the Hong Kong operation.
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Cappuccino Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Cappuccino implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The 15-employee Hong Kong leisure and hospitality operator provisioned Google Workspace in a cloud-hosted, domain-scoped architecture to centralize email, calendaring, document collaboration and file storage across the organization.
The Google Workspace implementation included core Collaboration capabilities such as Gmail, Google Calendar, Google Drive and collaborative editors to support frontline and back office functions, and these services are surfaced on the company website. Administrative control is managed through the Google Workspace admin console for user provisioning, group access and basic data governance workflows consistent with a small enterprise deployment. Integration signals indicate Google Workspace is used in conjunction with the website for domain-based communications and public-facing contact flows.
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Collaboration | Collaboration |
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2022 | 2022 |
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Cappuccino eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Cappuccino CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Cappuccino IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Cappuccino
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Cappuccino Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cappuccino IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cappuccino digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Cappuccino Technographics
Cappuccino is a Leisure and Hospitality organization based in Hong Kong,
with around 15 employees and annual revenues of $1.0 million.
Cappuccino operates a diverse technology stack with applications such as
Apple Pay, Eats365 POS and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Point Of Sale and Collaboration.
Cappuccino has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Eats365 and Google.
Cappuccino recently adopted applications including
Eats365 POS in 2022, Slack Connect in 2022 and Shopify in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cappuccino’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cappuccino’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cappuccino technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.