Hong Kong, n/a,
Hong Kong
Cappuccino Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cappuccino and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Cappuccino employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cappuccino has purchased the following applications: Apple Pay for Payment Processing in 2020, Eats365 POS for Point Of Sale in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cappuccino is running and its propensity to invest more and deepen its relationship with Apple , Google , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cappuccino revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cappuccino intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eats365 | Legacy | Eats365 POS | Point Of Sale | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, The Coffee Academïcs implemented Eats365 POS, a Point Of Sale application, in Hong Kong to consolidate store databases for inventory tracking and to integrate payments, loyalty and accounting workflows. The deployment targeted POS and front of house operations as well as CRM and finance process areas for the Hong Kong operation, aligning transaction capture with customer records and accounting flows.
Eats365 POS was configured to centralize transaction processing, maintain a unified inventory ledger across sites, and manage loyalty enrolment and redemptions via Passkit, with accounting synchronization to Xero. The implementation included reporting and order-entry workflows tuned for faster order taking, and configuration of integrated payments to streamline reconciliation and reduce manual handoffs between POS and finance systems.
Operational governance focused on consolidating store level databases and standardizing POS to CRM to finance handoffs across Hong Kong locations, with rollout activities concentrating on front of house training and configuration of accounting exports. The program resulted in faster order taking, deeper reporting and simplified integrated payments for the Hong Kong operation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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