Lubbock, 79423, TX,
United States
Caprock Home Health Services Technographics
Caprock Home Health Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Caprock Home Health Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Caprock Home Health Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caprock Home Health Services has purchased the following applications: Sage 300 ERP (formerly Accpac) for ERP Financial in 2014, WellSky CareInsights for Home Health for Home Care Management in 2021, Ecwid for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caprock Home Health Services is running and its propensity to invest more and deepen its relationship with Sage , WellSky , Ecwid or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caprock Home Health Services revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caprock Home Health Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Caprock Home Health Services Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Sage Pro ERP | Sage 300 ERP (formerly Accpac) | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Caprock Home Health Services implemented Sage 300 ERP (formerly Accpac) as its ERP Financial application, replacing Sage Pro ERP that had been in use since 1999. The initiative was scoped to consolidate accounting across 12 locations and 30 programs within the nonprofit home health operations, and to centralize financial reporting and payroll processing for more than 2,000 employees.
The implementation configured core financial modules including general ledger, payroll, and consolidation reporting, with payroll set up to accept detailed pay elements. Caprock used the Sage 300 ERP Payroll module to generate checks and to allocate taxes, and the system was configured to support multi-dimensional reporting so finance users can slice data by program, location, or task without relying on spreadsheets.
A local Sage partner migrated years of historical data from Sage Pro ERP and built an import utility to integrate transactional detail from Caprock’s medical billing application into Sage 300 ERP. The integration imports hours, location, program, and task level data into the payroll and accounting modules, automating a process that had previously required manual journal entries and limited reporting detail.
Governance and operational ownership emphasize tight partner collaboration and finance team control of reporting outputs, with the partner described as responsive and treated as part of the operation. The deployment delivered automated data flows from medical billing into accounting, streamlined payroll processing for the organization’s 2,000 employees, and enabled printing of consolidated financial reports directly from Sage 300 ERP, reducing reliance on spreadsheet workarounds.
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WellSky | Legacy | WellSky CareInsights for Home Health | Home Care Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Caprock Home Health Services implemented WellSky CareInsights for Home Health. The deployment, live by 2021, targeted the agency's Texas operations and aimed to increase data transparency and strengthen clinical decision-making across clinical and operational teams using WellSky CareInsights for Home Health as a Home Care Management platform.
The implementation combined WellSky CareInsights for Home Health with WellSky Value-Based Insights to operationalize analytics, care-planning workflows, and risk stratification. Configurations emphasized clinician-facing dashboards, decision support for hospitalization risk identification, and care plan orchestration consistent with Home Care Management workflows.
Operational scope included clinical teams, utilization management, and admissions, with platform use embedded into care planning and visit scheduling processes across the Texas service area. The deployment standardized clinical documentation and care-plan templates, enabling clinicians to act on analytics surfaced by WellSky CareInsights for Home Health.
Governance changes focused on process revision for care-planning and data transparency, aligning clinical review cadence with insights from WellSky Value-Based Insights. After one year the agency reported a 23.70% reduction in hospitalizations, a 17.65% reduction in visit utilization, and a 22.02% increase in patient census, reflecting measurable shifts in utilization and census following the 2021 implementation.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ecwid | Legacy | Ecwid | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Caprock Home Health Services implemented Ecwid to add eCommerce capabilities to its public website, using Ecwid to power an online storefront and customer transaction workflows. The deployment places the Ecwid application as the customer-facing storefront layer on chhs.com and enables product listings, cart, and checkout within the existing site. Caprock Home Health Services is a United States based nonprofit with approximately 2000 employees, and the implementation is visible on their website.
Configuration centered on standard Ecwid modules, including product catalog management, shopping cart, checkout workflow, pricing and tax settings, and the embedded storefront renderer typical of eCommerce platforms. Administrative activities are managed through the Ecwid management console, covering catalog updates, order processing, and customer communication settings. Automation points align with category expectations, such as cart persistence and transactional email flows handled inside Ecwid.
Operational ownership appears aligned with the organization’s digital operations and site administration teams, with governance focused on content control, catalog lifecycle, and order handling procedures. The deployment scope is confined to web-based sales on chhs.com and is managed within the Ecwid console. Ongoing governance will center on catalog publishing workflows and order fulfillment coordination with existing internal operational teams.
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Caprock Home Health Services
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Caprock Home Health Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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