Capsticks
Wellington House, 68 Wimbledon Hill Rd,
London, SW19 7PA,
United Kingdom
London, SW19 7PA,
United Kingdom
44 20 8780-2211
Professional Services
Capsticks Technographics
Capsticks Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Capsticks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 682 Capsticks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Capsticks has purchased the following applications: Advanced OpenHR for Core HR in 2016, Aderant BillBlast for Legal Time and Billing in 2020, Nuance Winscribe Dictation for Speech Recognition AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Capsticks is running and its propensity to invest more and deepen its relationship with OneAdvanced , Intapp , Aderant or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Capsticks revenues, which have grown to $81.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Capsticks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Capsticks Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneAdvanced | Legacy | Advanced OpenHR | Core HR | HCM | n/a | 2016 | 2016 |
In 2016 Capsticks implemented Advanced OpenHR to serve Core HR functions across the firm, provisioning the Advanced OpenHR application as the central HRIS for employee data and recordkeeping. The deployment targeted HR and recruitment workflows, aligning HR operations with recruitment activities and compliance obligations within the United Kingdom legal context.
Configuration work focused on using Advanced OpenHR to maintain employee records and HR master data while recruitment activities were operationalized through an online applicant tracking system, cvMail. Functional coverage included vacancy posting and ongoing role maintenance in cvMail, candidate application management in cvMail, and the retention of hire and post-hire records in Advanced OpenHR, reflecting a typical Core HR recruitment to payroll-ready record lifecycle.
Operationally the implementation supported HR teams, hiring managers and partners across the firm, and included day-to-day tasks such as liaising with agencies, arranging interviews with direct and agency candidates, and maintaining positive working relationships with hiring stakeholders. The work model emphasized operational handoffs between the applicant tracking process and the HRIS to ensure candidate information could be captured and transitioned into employee records as hires progressed.
Governance and process controls were explicit, with requirements to ensure compliance with GDPR legislation and to standardize recordkeeping and applicant handling practices. Process restructuring concentrated on centralizing candidate data capture in cvMail and consolidating employee records in Advanced OpenHR, assigning responsibilities for vacancy posting, interview coordination and HRIS maintenance to HR and hiring managers to support ongoing Core HR operations.
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Core HR | HCM |
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2020 | 2020 |
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Task Management | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aderant | Thomson Reuters Elite 3E | Aderant BillBlast | Legal Time and Billing | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Capsticks began a migration from Thomson Reuters Elite 3E to Aderant BillBlast as its Legal Time and Billing solution. The Aderant BillBlast implementation was positioned to centralize billing and matter accounting for finance and practice operations across the firm, aligning time capture, fee arrangements, and invoice production under a single billing platform.
The deployment emphasized configuration of Aderant BillBlast billing templates, automated invoice generation, and mapping of time entries to matter and client ledgers. Work included standardizing billing rules and approval workflows, and establishing reconciliation routines between time capture and invoice output to maintain financial accuracy during the transition.
Capsticks worked with an internal team to create and maintain system Data Integrations to enable a Data Architecture that supports the new Aderant PMS environment, moving master data and transactional records from Thomson Reuters Elite 3E into Aderant BillBlast. Integrations focused on data mapping, ETL style extraction and reconciliation processes, and ongoing synchronization to preserve historical billing history and client/matter integrity.
Governance activity centered on data validation, mapping governance, and staged cutover controls to support a controlled migration to the Aderant PMS and Aderant BillBlast environment. The integration and data architecture effort is ongoing, and it is intended to allow Capsticks to function more efficiently and exploit opportunities through consolidated billing operations and maintainable integrations.
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Legal Time and Billing | ERP Services and Operations |
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2020 | 2020 |
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Library Management | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nuance Communications | Legacy | Nuance Winscribe Dictation | Speech Recognition AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Capsticks deployed Nuance Winscribe Dictation. Nuance Winscribe Dictation functions as the firm level Speech Recognition AI capability embedded on Capsticks website to capture dictated audio and enable speech to text workflows for legal documentation and internal note taking.
The implementation centers on web based dictation capture, server side speech recognition and transcription orchestration consistent with Speech Recognition AI functionality, with configurable user roles and playback to support review and redaction workflows. Nuance Winscribe Dictation is positioned to handle voice capture, automated transcription, and routing of dictated assets into the firm level review process, reflecting standard dictation and transcription modules for professional services users.
Operational scope focuses on legal practitioners and administrative teams within the United Kingdom, using the website as the primary capture surface for client facing and internal dictation. Governance emphasis is on user provisioning and workflow configuration to align dictated output with existing legal documentation and review practices, with rollout oriented around role based access and staged adoption across practice groups.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Capsticks
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Apps Being Evaluated by Capsticks Executives
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FAQ - APPS RUN THE WORLD Capsticks Technographics
Capsticks is a Professional Services organization based in United Kingdom,
with around 682 employees and annual revenues of $81.0 million.
Capsticks operates a diverse technology stack with applications such as
Advanced OpenHR, Aderant BillBlast and Nuance Winscribe Dictation,
covering areas like Core HR, Legal Time and Billing and Speech Recognition AI.
Capsticks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as OneAdvanced, Aderant and Nuance Communications.
Capsticks recently adopted applications including
Zapier Automation Platform in 2022, Advanced ASR HR Pro in 2020 and Intapp Workflow Automation in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Capsticks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Capsticks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Capsticks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.