Captain Ds
624 Grassmere Park Drive Suite 30,
Nashville, 37211, TN,
United States
Nashville, 37211, TN,
United States
1 800-314-4819
Leisure and Hospitality
Captain Ds Technographics
Captain Ds Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Captain Ds and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Captain Ds employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Captain Ds has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2014, Oracle PeopleSoft HCM for Core HR in 2012, Rocket.chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Captain Ds is running and its propensity to invest more and deepen its relationship with Oracle , SAP , DailyPay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Captain Ds revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Captain Ds intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Captain Ds Tech Stack and Enterprise Applications
Captain Ds ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Captain Ds implemented Oracle JD Edwards EnterpriseOne as its ERP Financial platform to centralize corporate accounting and treasury operations. The deployment targeted corporate accounting, cash management, and accounts payable capabilities to align Oracle JD Edwards EnterpriseOne with the company finance function.
The implementation included configuration of an on-line treasury module and cash forecasting workflows, with formalization of a rolling 52 week cash forecast that aggregated cash flow estimates from all departments. Accounts payable and vendor payment controls were configured to support purchase card processing and batch ACH transactions for employee travel reimbursements, reflecting standard ERP Financial payment automation and reconciliation capabilities.
Operational coverage extended to centralized treasury administration reporting into the CFO, with the finance organization responsible for monthly and year-end financial reporting in compliance with GAAP. The role administering the system included user security and maintenance of the on-line treasury module and the A S 400 JD Edwards environment, and operational processes incorporated debt borrowing and payment administration as well as Letters of Credit management.
Governance and process changes emphasized disciplined cash forecasting and treasury controls, with rollout activities focused on embedding the rolling 52 week forecast into finance operations and automating payment workflows. Explicit outcomes documented during the implementation included establishment of vendor payments via purchase card that produced a stated $150,000 savings in the first year and the implementation of ACH batch processing for employee reimbursements.
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Expense Management | ERP |
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2014 | 2014 |
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Captain Ds HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2012 | 2013 |
In 2012, Captain Ds implemented Oracle PeopleSoft HCM to centralize Core HR processes. The Oracle PeopleSoft HCM deployment targeted the company’s approximately 6,000 employees across its United States restaurant footprint, with emphasis on store-level staffing, onboarding, and HR compliance workflows.
Configuration work focused on standard Core HR modules, including employee records, onboarding, benefits administration, and performance management. Operational use cases documented in staffing roles show HR and store managers entering new or updated employee information into Oracle PeopleSoft HCM, conducting interviews and hires, and running employee evaluations tied to customer service, food safety, and punctuality.
The PeopleSoft HCM deployment integrated with Kronos timekeeping to align time and attendance with payroll processing, supporting federal and state labor law compliance for in-store payroll. Operational coverage included HR functions across restaurants and corporate HR, with the system handling data required for administering personnel law obligations such as ADA, FMLA, ADEA, COBRA, FLSA, HIPPA.
Governance emphasized standardized HRIS workflows for onboarding, performance reviews, and payroll data handling, embedding PeopleSoft HCM into daily HR and store manager processes. The implementation positioned Oracle PeopleSoft HCM as the authoritative Core HR record for Captain Ds, instrumenting core personnel administration and compliance across the restaurant network.
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Earned Wage Access | HCM |
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2022 | 2022 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Onboarding | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2012 | 2013 |
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Captain Ds AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Captain Ds deployed Rocket.chat on its website. Captain Ds implemented Rocket.chat as a Chatbots and Conversational AI solution to provide a web-embedded conversational interface for customer interactions on its public site.
The implementation focused on real-time messaging and conversational workflows, leveraging Rocket.chat to deliver live chat, automated responses, chat queuing and persistent message history. Configuration work emphasized the web widget embedding, user session management and chat routing to support agents, following common Chatbots and Conversational AI functional patterns such as intent-driven responses and scripted conversation flows.
Operational scope is customer-facing chat on the Captain Ds website, supporting customer service and online order inquiry handling across its footprint. Governance concentrated on application configuration and conversational content management by support operations, with the website front end integrated directly to Rocket.chat to receive and serve customer messages.
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Captain Ds Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Captain Ds Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Captain Ds Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Captain Ds CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Captain Ds PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Captain Ds IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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SD-WAN | IaaS |
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2018 | 2018 |
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Captain Ds CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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Captain Ds Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2017 | 2018 |
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PEO (Professional Employer Organization) | Professional Services |
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2019 | 2019 |
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PEO (Professional Employer Organization) | Professional Services |
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2019 | 2019 |
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PEO (Professional Employer Organization) | Professional Services |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Captain Ds
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President Human Resources | VP | HR | |
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Human Resources Compliance Manager | Manager | HR | |
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Human Resources Manager | Manager | HR | |
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Senior Vice President and General Counsel | VP | Legal | |
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Chief Information Officer | CXO | IT | |
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HR Manager SHRM-CP | Manager | HR | |
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Apps Being Evaluated by Captain Ds Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Captain Ds IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Captain Ds digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Captain Ds Technographics
Captain Ds is a Leisure and Hospitality organization based in United States,
with around 6000 employees and annual revenues of $550.0 million.
Captain Ds operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, Oracle PeopleSoft HCM and Rocket.chat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Captain Ds has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Rocket.chat.
Captain Ds recently adopted applications including
DailyPay in 2022, CodeTwo Email Signatures in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Captain Ds’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Captain Ds’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Captain Ds technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.