Schaumburg, 60173, IL,
United States
Captivix Technographics
Captivix Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Captivix and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19 Captivix employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Captivix has purchased the following applications: Flow XO For Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Captivix is running and its propensity to invest more and deepen its relationship with Flow XO , Zoho Corp. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Captivix revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Captivix intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Captivix Tech Stack and Enterprise Applications
Captivix AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Flow XO | Legacy | Flow XO For Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Captivix deployed Flow XO For Chat on its public website, using the Chatbots and Conversational AI application to manage front‑door client interactions. The implementation is customer facing and oriented toward capturing inbound inquiries for a 19 person professional services firm based in the United States, with the web chat widget serving as the primary interaction layer.
The deployment of Flow XO For Chat was configured to run conversational workflows and scripted FAQ flows, with the web chat widget embedded across key service pages. Administrators set up form based lead capture, conditional routing toward internal staff, and conversational triggers to surface relevant content, following standard Chatbots and Conversational AI patterns for intent based routing and session management.
Operationally the solution covers sales intake and client support touchpoints on the website, with content and flow updates managed by a small cross functional team. Governance emphasizes workflow versioning, periodic testing of flows, and escalation paths to human agents to ensure continuity of service, reflecting common operational controls for Chatbots and Conversational AI in a small professional services environment.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Captivix Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Captivix implemented Google Workspace (Formerly Google G-Suite) as its core Collaboration platform. The deployment is organization wide across the 19 employee professional services firm, provisioned under the corporate domain and administered through the Google Workspace admin console. Functional modules in use include Gmail, Calendar, Drive, Docs, Sheets, Slides and Meet, which support internal collaboration, document co authoring and external client communication.
Configuration signals indicate centralized user provisioning, group based access controls and shared drives for project content with domain level administrative controls applied. Captivix surfaces Google Workspace elements on their public website and uses Google Workspace (Formerly Google G-Suite) to host corporate email, coordinate scheduling and manage deliverables. Google Workspace serves as the primary Collaboration application supporting collaboration, document management, scheduling and client communication for Captivix.
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Captivix eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021 Captivix deployed WooCommerce on its public website to provide eCommerce storefront functionality. Captivix is a United States based professional services firm with 19 employees and roughly 3,000,000 in annual revenue. The implementation is focused on enabling online ordering and client purchase flows through the corporate site.
The deployment uses the WooCommerce application to provide core eCommerce capabilities including product catalog management, shopping cart and checkout, order management, and customer account handling. Configuration covers pricing and tax rules, shipping and fulfillment settings, and administrative order workflows consistent with eCommerce operational patterns. The full application name WooCommerce is embedded in the site architecture and serves as the commerce orchestration layer.
As a WordPress extension WooCommerce is integrated into the existing web architecture, linking front end content to commerce flows and centralizing store administration in the site backend. Operational scope is internal, with a small team responsible for catalog updates, order processing, and client billing, impacting sales and client engagement functions. Governance is correspondingly lightweight, relying on WordPress admin roles to control store configuration and transactional procedures.
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Captivix CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Sales Automation | CRM |
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2019 | 2019 |
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Captivix PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Captivix IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Captivix
Apps Being Evaluated by Captivix Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||