CARE Hospitals
1st Floor, Kohinoor building, Opp. Park Hyatt, Road No. 2,
Hyderabad, 500034,
India
Hyderabad, 500034,
India
91 40 6165 6565
Healthcare
CARE Hospitals Technographics
CARE Hospitals Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CARE Hospitals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1801 CARE Hospitals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CARE Hospitals has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2018, Oracle E-Business Suite HRMS for Core HR in 2010, Live Helper Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CARE Hospitals is running and its propensity to invest more and deepen its relationship with Oracle , PeopleStrong , Live Helper Chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CARE Hospitals revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CARE Hospitals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CARE Hospitals Tech Stack and Enterprise Applications
CARE Hospitals ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, CARE Hospitals implemented Oracle E-Business Suite in an ERP Financial deployment to centralize procurement, purchasing and financial controls across its group of hospitals. The program targeted a pan India operating model covering 12 hospital units and aligned the application with corporate purchasing governance and MIS driven vendor performance tracking.
The implementation emphasized the Oracle E-Business Suite R12 Purchase Module, with configuration of access rights and approval workflows for Deputy Manager Purchase and other procurement roles. Teams uploaded Blanket Purchase Agreements into the Purchase Module, standardized purchase order approvals, and used the system alongside MIS reporting to manage purchase order lifecycle, inventory management and vendor performance monitoring.
Project activity included coordination with hospital information software workstreams for the supply chain management department, centralization of IT capex and opex purchasing, and handling of marketing expense procurements through the common ERP Financial instance. Operational coverage explicitly included purchase order approval authority for all 12 hospitals, unit level consumption tracking, and tracking of emergency procurements and transactions involving non approved vendors and products.
Governance changes introduced during rollout included establishment of framed RFP processes, enterprise blanket purchase agreements and audit grade record keeping for procurement documentation. Outcomes documented in the implementation notes included improved parts availability, with blanket purchase agreements supporting roughly 80% parts availability, and establishment of procurement KPIs coordinated with external auditors for ongoing compliance.
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CARE Hospitals HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2010 | 2010 |
In 2010, CARE Hospitals implemented Oracle E-Business Suite HRMS to consolidate HR operations and address the group’s Core HR requirements across its Bhubaneswar site and CARE India limited functions. The Oracle E-Business Suite HRMS deployment was positioned to support an employee base of approximately 1,800 and to formalize HR process ownership within the hospital group.
The implementation configured functional modules aligned to hospital HR operations, including manpower planning and budgeting, recruitment and selection, induction and training and development, performance management and appraisals, payroll administration, and time-office and attendance management. The system also supported MIS reporting on a weekly and monthly cadence, statutory compliance workflows for labour law controls including PF, ESI and professional tax, and administrative functions such as contract labour management, transport, canteen and guest house administration.
Operational coverage centered on HR and payroll departments, time-office teams, training and talent management, and facility administrative units at the Bhubaneswar location and associated CARE India limited coordination. The deployment integrated process ownership for grievances and feedback monitoring and incorporated coordination of external education administration for IGNOU study centre functionaries as part of HR operational scope.
Governance of the Oracle E-Business Suite HRMS implementation was driven by an internal core ERP team that documented manpower planning and budgeting workflows and formalized appraisal and statutory compliance procedures into systemized processes. Ongoing usage patterns referenced weekly and monthly MIS outputs for operational oversight and to maintain centralized HR process governance across the covered functions.
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Recruiting | HCM |
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2015 | 2015 |
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CARE Hospitals AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Live Helper Chat | Legacy | Live Helper Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 CARE Hospitals deployed Live Helper Chat on its public website. Live Helper Chat, categorized as Chatbots and Conversational AI, was embedded as a web chat widget to support patient inquiries and front-desk digital engagement.
The Live Helper Chat implementation focuses on real-time messaging, automated responses, visitor tracking and chat transcript capture as core functional capabilities. The application is used to support website-driven patient engagement and appointment inquiry workflows, connecting site visitors to hospital staff through agent transfer and predefined reply flows, with operational impact on patient support, appointment coordination and front-office communications. Governance is organized around centralized chat configuration, scripted response libraries and transcript retention to support clinical and administrative follow-up.
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CARE Hospitals Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CARE Hospitals CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2019 | 2019 |
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CARE Hospitals PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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CARE Hospitals IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CARE Hospitals
| First Name | Last Name | Title | Function | Department | Phone | |
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Group Chief Financial Officer | CXO | Finance | |
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Group Finance Manager | Manager | Finance | |
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Group CEO | CXO | Finance | |
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General Manager IT | Manager | Finance | |
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General Manager - Operations | Manager | Finance | |
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Apps Being Evaluated by CARE Hospitals Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CARE Hospitals IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CARE Hospitals digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD CARE Hospitals Technographics
CARE Hospitals is a Healthcare organization based in India,
with around 1801 employees and annual revenues of $200.0 million.
CARE Hospitals operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle E-Business Suite HRMS and Live Helper Chat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
CARE Hospitals has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Live Helper Chat.
CARE Hospitals recently adopted applications including
Microsoft 365 in 2021, Cloudflare CDN in 2020 and Live Helper Chat in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CARE Hospitals’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CARE Hospitals’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CARE Hospitals technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.