CARE Ratings
Godrej Coliseum 4th Floor Somaiya Hospital Road Off Eastern Express Highway, Sion East,
Mumbai, 400022,
India
Mumbai, 400022,
India
91 22 6754 3456
Banking and Financial Services
CARE Ratings Technographics
CARE Ratings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CARE Ratings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 525 CARE Ratings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CARE Ratings has purchased the following applications: Microsoft 365 for Collaboration in 2022, Netcore Customer Engagement for Customer Engagement in 2022, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CARE Ratings is running and its propensity to invest more and deepen its relationship with Microsoft , Netcore , Netskope or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CARE Ratings revenues, which have grown to $35.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CARE Ratings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CARE Ratings Tech Stack and Enterprise Applications
CARE Ratings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, CARE Ratings implemented Microsoft 365 as its Collaboration platform, and the organization is using Microsoft 365 on their website. The deployment serves a 525-employee banking and financial services firm in India and is positioned to support internal communications, document collaboration, and core productivity workflows. This implementation places Microsoft 365 at the center of CARE Ratings Collaboration and business function for knowledge work and corporate communications.
The deployment is expected to comprise standard Microsoft 365 functional modules such as Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for real-time collaboration, and OneDrive for user file sync, reflecting typical Collaboration capabilities. Tenant-level administration, centralized governance, and information protection controls are likely used to manage access, retention, and compliance across corporate collaboration workflows, while the noted web usage indicates Microsoft 365 content is surfaced on public-facing site pages. The configuration centralizes collaboration tooling to support corporate communications, document lifecycle management, and productivity across CARE Ratings business functions.
|
CARE Ratings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netcore | Legacy | Netcore Customer Engagement | Customer Engagement | CRM | n/a | 2022 | 2022 |
In 2022, CARE Ratings implemented Netcore Customer Engagement on its website to centralize digital customer interactions and campaign orchestration. The deployment is focused on the company website as the primary touchpoint, aligning the Netcore Customer Engagement application with CARE Ratings business functions in marketing and customer support.
The Netcore Customer Engagement implementation includes standard customer engagement capabilities consistent with the Customer Engagement category, such as audience segmentation, campaign orchestration, personalization of web content, and event-level analytics to instrument visitor journeys. Configuration work emphasizes real-time decisioning and automation for triggered communications, combined with templates and workflow orchestration to manage email, web notifications, and on-site messaging.
Operational coverage is scoped to CARE Ratings digital channels and the corporate website, with the tool used by marketing and support teams to capture leads and manage ongoing customer communications. Governance is structured around campaign approval and data capture workflows to ensure consistent messaging and compliance, with phased onboarding of teams and configuration of site-level tracking to support ongoing campaign execution using Netcore Customer Engagement.
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CARE Ratings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
In 2022, CARE Ratings began using Microsoft Azure Cloud Services to host its public website, aligning its web presence with an Application Hosting and Computing Services model. The deployment centers on web-facing compute and storage components provided by Microsoft Azure Cloud Services, serving website delivery and asset hosting for the organization’s customer and public information flows.
The implementation leverages category-aligned capabilities such as scalable virtual compute for web tiers, object storage for static assets, and platform-based hosting to support content delivery and uptime SLAs typical of Application Hosting and Computing Services. Operational scope is focused on the corporate website, impacting IT and digital communications functions, and the deployment is governed through cloud subscription and resource management practices including identity and access controls and role-based administrative boundaries to manage environment configuration and change. CARE Ratings Microsoft Azure Cloud Services is used as the primary hosting and compute layer for website operations.
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CARE Ratings CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Endpoint Detection and Response (EDR) | CyberSecurity |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at CARE Ratings
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CARE Ratings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CARE Ratings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CARE Ratings digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CARE Ratings Technographics
CARE Ratings is a Banking and Financial Services organization based in India,
with around 525 employees and annual revenues of $35.1 million.
CARE Ratings operates a diverse technology stack with applications such as
Microsoft 365, Netcore Customer Engagement and Microsoft Azure Cloud Services,
covering areas like Collaboration, Customer Engagement and Application Hosting and Computing Services.
CARE Ratings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Netcore.
CARE Ratings recently adopted applications including
Microsoft 365 in 2022, Netcore Customer Engagement in 2022 and Microsoft Azure Cloud Services in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CARE Ratings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CARE Ratings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CARE Ratings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.