Caremark
Yeoman gate, C1, Yeoman Way,
Worthing, BN13 3QZ,
United Kingdom
Worthing, BN13 3QZ,
United Kingdom
44 19 0326-6392
Healthcare
Caremark Technographics
Caremark Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Caremark and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Caremark employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caremark has purchased the following applications: Sage 50 for ERP Financial in 2019, Connecteam Employee Engagement for Employee Engagement in 2023, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caremark is running and its propensity to invest more and deepen its relationship with Sage , Connecteam , RotaCloud or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caremark revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caremark intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Caremark Tech Stack and Enterprise Applications
Caremark ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 50 | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Caremark deployed Sage 50 as its ERP Financial application. The deployment was centered in a busy local office responsible for credit control and accounts processing for private and council clients providing domestic care. Day to day scope included checking and completing weekly and ad hoc council provider returns and processing private client invoicing, with staff using Sage 50 as the core financial system to maintain customer accounts and document payments.
Functional configuration emphasized accounts receivable and credit control workflows within Sage 50, with transaction posting, invoice generation and receipt allocation configured to support weekly provider returns and ongoing private billing. Purchase order recording and credit query tracking were operationalized through Sage 50 transaction registers, and reconciliation activities were supported by Excel spreadsheets exported from Sage 50. Standard Word templates were used alongside Sage 50 for preparing payment request letters and escalation notices.
Operational coverage centered on the credit control team within the local office, handling communication via regular email and telephone contact to manage overdue account payments and escalate aged accounts for potential legal action. Process governance included precise documentation of customer payments, purchase orders and credit queries in Sage 50 to maintain accurate and up to date accounts. The implementation formalized controls and workflows for weekly and ad hoc reporting to councils and for letter based escalation of aged accounts.
|
Caremark HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Connecteam | Legacy | Connecteam Employee Engagement | Employee Engagement | HCM | n/a | 2023 | 2023 |
In 2023 Caremark deployed Connecteam Employee Engagement to engage and communicate with 7,000 remote caregivers across 115 franchise offices in the United Kingdom. The rollout targeted HR and employee engagement for distributed homecare staff, with a focus on training, policy distribution, surveys and manager to field communications across the franchise network. Caremark implemented Connecteam Employee Engagement as the central Employee Engagement application supporting frontline workforce communication and learning workflows.
The implementation configured core modules including communications, training and recognition to deliver policy distribution, structured training delivery and pulse surveys. Training functionality was used to push role based content and to track completion across distributed caregivers, while communications modules supported manager to field messaging and operational announcements. The recognition module was applied to support frontline acknowledgement and informal rewards, aligning with HR and operations objectives for caregiver engagement.
Deployment governance was coordinated through HR and franchise management to standardize policy publishing and manager messaging, while franchise offices remained the operational rollout units across the 115 office footprint. As described in the case study by Connecteam, the implementation rapidly achieved wide adoption and improved training delivery across the network, with the platform operationally scoped to HR and field management for homecare services.
|
|
|
|
|
Employee Recognition and Rewards Management | HCM |
|
2022 | 2022 |
|
|
|
|
|
Onboarding | HCM |
|
2022 | 2022 |
|
|
|
|
|
Workforce Management | HCM |
|
2019 | 2020 |
|
Caremark Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Caremark implemented Microsoft 365 for Collaboration to support communication and document management business functions across its United Kingdom healthcare operations. The deployment established Microsoft 365 as the central collaboration platform for clinical, care delivery, and corporate departments, with the intent to consolidate email, team communication, and shared content management under a single cloud tenant.
The configuration focused on core Microsoft 365 capabilities, including Exchange Online for enterprise email, SharePoint Online for intranet and records management, OneDrive for per user file sync, and Microsoft Teams for persistent chat and virtual meetings. Administrators applied tenant level configuration and role based access controls within Microsoft 365, and configured standard collaboration workflows such as document coauthoring, team sites, and scheduled virtual meetings.
Caremark is using Microsoft 365 on their website, indicating extension of Microsoft 365 content or authentication to public facing web workflows. This public facing usage complements internal collaboration tooling by exposing selected content and engagement channels to external users while keeping primary collaboration services within the Microsoft 365 environment.
Governance and operational oversight aligned with IT and corporate compliance functions, using centralized tenant administration, user provisioning, and information governance policies to manage access and retention within the Collaboration environment. Microsoft 365 was positioned to support operational continuity for collaboration and records management across Caremark's UK sites and departmental operations.
|
Caremark Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2017 | 2017 |
|
Caremark CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2016 |
|
Caremark IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Caremark
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Managing Director | Director | Finance | |
|
|
|
Managing Director | Director | Finance | |
|
|
|
Managing Director | Director | Finance | |
|
|
|
Owner and Managing Director | Director | Finance | |
|
|
|
National Operations Manager | Manager | Finance | |
|
Apps Being Evaluated by Caremark Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Caremark IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Caremark digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Caremark Technographics
Caremark is a Healthcare organization based in United Kingdom,
with around 2000 employees and annual revenues of $600.0 million.
Caremark operates a diverse technology stack with applications such as
Sage 50, Connecteam Employee Engagement and Microsoft 365,
covering areas like ERP Financial, Employee Engagement and Collaboration.
Caremark has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Connecteam and Microsoft.
Caremark recently adopted applications including
Connecteam Employee Engagement in 2023, Connecteam Employee Recognition and Rewards in 2022 and Connecteam Employee Onboarding in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Caremark’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Caremark’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Caremark technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.