Carers NSW
Level 10 213 Miller Street,
Sydney, 2060, NSW,
Australia
Sydney, 2060, NSW,
Australia
61 2 9280 4744
Professional Services
Carers NSW Technographics
Carers NSW Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carers NSW and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Carers NSW employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carers NSW has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2018, ReadyTech HR3 for Core HR in 2018, Professional Advantage Upbeat for Association Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carers NSW is running and its propensity to invest more and deepen its relationship with Microsoft , ReadyTech , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carers NSW revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carers NSW intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carers NSW Tech Stack and Enterprise Applications
Carers NSW ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | MYOB Greentree | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Carers NSW implemented Microsoft Dynamics GP as its ERP Financial system, replacing MYOB Greentree in a project delivered on time 30 June 2018 and under budget. The engagement covered core finance and reporting for the not for profit, with deployment decisions aligned to the organisation's Sydney headquarters and multiple regional offices across New South Wales.
The Microsoft Dynamics GP implementation focused on core financial modules and management reporting, with four named GP users and configuration to support annual budgeting workflows. The programme included business analysis driven gap assessments to account for ceased programs and newly scoped programs, and assistance in authoring new management reports and preparing the annual budget inside Microsoft Dynamics GP.
Parallel deployments extended the ERP Financial footprint, with HR3 Payroll and HR implemented and integrated to Microsoft Dynamics GP, and a staff kiosk rolled out to approximately 70 users to enable online leave and expense claims. Microsoft Dynamics 365 CRM was deployed on premise using the UpBeat extension to Customer Engagement by Professional Advantage, and ClickDimensions replaced Mailchimp and Survey Monkey to consolidate marketing automation within the CRM environment.
The project delivered complex data migrations, migrating approximately 500,000 records from a legacy Microsoft Access system into Microsoft Dynamics 365 using ScribeSoft for transformation and multi entity mapping, and executed a live cutover that included final data migration into Microsoft Dynamics GP. Integration work explicitly included HR3 to Microsoft Dynamics GP connections, and the programme incorporated user acceptance test planning and issues management through to go live.
Governance and operational change were led through a contracted project manager and business analysis function, with vendor and stakeholder management, budget management, and structured UAT and cutover processes across finance, HR, payroll, CRM and program support functions. The implementation centralized financial systems onto Microsoft Dynamics GP within Carers NSW, while creating an integrated operational stack spanning payroll, HR, CRM and marketing automation.
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Carers NSW HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReadyTech | Legacy | ReadyTech HR3 | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Carers NSW implemented ReadyTech HR3 as its Core HR application. The engagement ran as a contracted program from May 2018 to May 2019 and targeted payroll and HR processes across the Sydney head office and regional offices in New South Wales, covering an organisation of approximately 80 employees and a staff-facing kiosk rollout for roughly 70 users.
ReadyTech HR3 was configured to deliver payroll and Core HR capabilities including payroll processing, employee self-service for leave requests and online expense claims, and kiosk-based time and claims entry. The implementation included formal business analysis and gap analysis to capture changes in program scope, complex data migration preparation, development of a user acceptance test plan, UAT execution with issues management, and a coordinated live cutover including final data migration.
The HR3 deployment was integrated with Microsoft Dynamics GP to align payroll transactions with finance processes, and the wider program also delivered Microsoft Dynamics GP 2018 for finance and a Microsoft Dynamics 365 CRM on-premise instance. Program-level data migration work included large-scale transfers into Dynamics 365 using ScribeSoft, and the solution footprint extended to ClickDimensions for marketing automation, enabling consolidated data flows between HR, finance, and CRM systems.
Project governance relied on dedicated project management, vendor and stakeholder management, and budget oversight, with UAT-led validation and tracked issue remediation. The ReadyTech HR3 payroll and HR rollout went live on 30 June 2018 followed by kiosk enablement for staff, enabling online submission of leave and expense claims, and the finance component on Microsoft Dynamics GP was delivered on the same timeline with the finance implementation reported as on time and under budget.
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Employee Self Service | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2018 | 2018 |
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Carers NSW ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Professional Advantage | Legacy | Professional Advantage Upbeat | Association Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Carers NSW implemented Professional Advantage Upbeat as its Association Management platform, centralizing CRM and constituent management across its Sydney headquarters and regional offices in New South Wales. The deployment covered CRM-driven member engagement and case workflows alongside finance, HR and payroll functionality.
The Professional Advantage Upbeat implementation delivered an on premise Microsoft Dynamics 365 CRM instance extended by UpBeat, configured for constituent relationship management, case management and member engagement workflows. Parallel financial and HR systems included Microsoft Dynamics GP 2018 for core financials and HR3 for payroll and human resources, replacing Greentree MYOB for ERP and payroll, and a staff kiosk was provisioned to enable approximately 70 users to submit expense claims and leave online.
Integration work included a point to point integration of HR3 to Microsoft Dynamics GP, and a bulk data migration of approximately 500,000 records from an MS Access database using ScribeSoft to transform and map data into multiple CRM entities. Marketing automation was consolidated by replacing Mailchimp and SurveyMonkey with ClickDimensions inside Microsoft Dynamics 365 CRM, centralizing outreach and contact activity within the Association Management environment.
Project governance ran on a 12 month contract model with dedicated project management and business analysis, including gap analysis, UAT plan development, user acceptance testing and issues management leading to a live cutover and data migration. Deliverables recorded include Microsoft Dynamics GP 2018 for four finance users delivered on time and under budget on 30 June 2018, the HR3 payroll and kiosk rollout completed on 30 June 2018 for staff, and the Microsoft Dynamics 365 CRM solution delivered on Professional Advantage Upbeat with integrated marketing automation.
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Carers NSW CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Carers NSW IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Carers NSW
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Manager, HR & Quality | Manager | HR | |
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Human Resource Officer | Director | HR | |
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Apps Being Evaluated by Carers NSW Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Carers NSW IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Carers NSW digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Carers NSW Technographics
Carers NSW is a Professional Services organization based in Australia,
with around 80 employees and annual revenues of $5.0 million.
Carers NSW operates a diverse technology stack with applications such as
Microsoft Dynamics GP, ReadyTech HR3 and Professional Advantage Upbeat,
covering areas like ERP Financial, Core HR and Association Management.
Carers NSW has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, ReadyTech and Professional Advantage.
Carers NSW recently adopted applications including
Cloudflare CDN in 2021, Moodle LMS in 2019 and Microsoft Dynamics GP in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Carers NSW’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Carers NSW’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Carers NSW technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.