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Australia
Carers Queensland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Carers Queensland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 557 Carers Queensland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carers Queensland has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2018, aXcelerate Compliance for HR Compliance in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carers Queensland is running and its propensity to invest more and deepen its relationship with Microsoft , aXcelerate , EmployeeConnect or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carers Queensland revenues, which have grown to $62.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carers Queensland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management | Dialog Information Technology | 2018 | 2018 |
In 2018, Carers Queensland implemented Microsoft Dynamics 365 Business Central as their ERP Financial solution, with Dialog Information Technology engaged as the implementation partner and a SaaS deployment to an Azure tenant scheduled for July 2018. The deployment was chosen to address known finance management challenges around multiple funding sources and programs that span multiple financial years, constraints that the organization had experienced with its previous finance package.
The implementation concentrated on core financial management capabilities, including master data migration and configuration of accounting workflows, grants and program funding controls. No customizations were identified during initial consultation, and configuration and migration work proceeded using Dialog Information Technology’s RapidStart methodology, leveraging the mature codebase shared with Dynamics NAV2018 to accelerate setup.
Microsoft Dynamics 365 Business Central was provisioned as a true software as a service ERP on Azure, with master data and configuration uploaded to the tenant for go live. Operational scope focused on finance and program administration teams responsible for budgeting, multi-year funding reconciliation, and statutory reporting for the not for profit sector, reflecting Carers Queensland’s role representing unpaid family and community carers across Queensland.
Governance and rollout were structured around Dialog Information Technology’s RapidStart approach, emphasizing configuration driven processes and a lighter implementation footprint compared with highly customized projects. The Dynamics team viewed this deployment as an early adopter case for Microsoft’s first mid market SaaS ERP offering, positioning Carers Queensland as a reference for similar not for profit finance implementations using Microsoft Dynamics 365 Business Central.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| aXcelerate | Legacy | aXcelerate Compliance | HR Compliance | HCM | n/a | 2020 | 2020 |
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Learning and Development | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2019 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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