Carers Queensland
Level 1, Lutwyche City Shopping Centre, 120 Chalk Street,
Lutwyche, 4030, QLD,
Australia
Lutwyche, 4030, QLD,
Australia
61 7 3900-8100
Professional Services
Carers Queensland Technographics
Carers Queensland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carers Queensland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 557 Carers Queensland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carers Queensland has purchased the following applications: aXcelerate Compliance for HR Compliance in 2020, Microsoft Dynamics 365 Business Central for ERP Financial in 2018, Help Scout for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carers Queensland is running and its propensity to invest more and deepen its relationship with aXcelerate , EmployeeConnect , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carers Queensland revenues, which have grown to $62.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carers Queensland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carers Queensland Tech Stack and Enterprise Applications
Carers Queensland HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| aXcelerate | Legacy | aXcelerate Compliance | HR Compliance | HCM | n/a | 2020 | 2020 |
In 2020, Carers Queensland deployed aXcelerate Compliance on their website to manage employee training and certification obligations. The aXcelerate Compliance implementation serves as the organization's HR Compliance platform to publish enrolment workflows and allow carers and managers to access training records through the corporate site.
The deployment leverages standard HR Compliance capabilities, including learner portal management, compliance record tracking, assessment evidence capture, document storage for certifications, and scheduled reporting. Configuration effort focused on mapping job roles to course requirements, automating expiry notifications, and enabling online enrolment and assessment submission.
Operational coverage centers on HR and learning functions, with the system surfaced to frontline carers, team managers, and compliance administrators via the website. The implementation supports administrative workflows such as aligning training windows to rostering and providing centralized oversight of mandatory training completions.
Governance and controls were structured around role based access controls, audit trails for compliance evidence, and recurring compliance reporting to meet sector requirements. aXcelerate Compliance is positioned as the primary HR Compliance tool to unify public facing training enrolment with internal compliance operations.
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2019 |
|
|
|
|
|
Onboarding | HCM |
|
2019 | 2020 |
|
Carers Queensland ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | Dialog Information Technology | 2018 | 2018 |
In 2018, Carers Queensland implemented Microsoft Dynamics 365 Business Central as their ERP Financial solution, with Dialog Information Technology engaged as the implementation partner and a SaaS deployment to an Azure tenant scheduled for July 2018. The deployment was chosen to address known finance management challenges around multiple funding sources and programs that span multiple financial years, constraints that the organization had experienced with its previous finance package.
The implementation concentrated on core financial management capabilities, including master data migration and configuration of accounting workflows, grants and program funding controls. No customizations were identified during initial consultation, and configuration and migration work proceeded using Dialog Information Technology’s RapidStart methodology, leveraging the mature codebase shared with Dynamics NAV2018 to accelerate setup.
Microsoft Dynamics 365 Business Central was provisioned as a true software as a service ERP on Azure, with master data and configuration uploaded to the tenant for go live. Operational scope focused on finance and program administration teams responsible for budgeting, multi-year funding reconciliation, and statutory reporting for the not for profit sector, reflecting Carers Queensland’s role representing unpaid family and community carers across Queensland.
Governance and rollout were structured around Dialog Information Technology’s RapidStart approach, emphasizing configuration driven processes and a lighter implementation footprint compared with highly customized projects. The Dynamics team viewed this deployment as an early adopter case for Microsoft’s first mid market SaaS ERP offering, positioning Carers Queensland as a reference for similar not for profit finance implementations using Microsoft Dynamics 365 Business Central.
|
Carers Queensland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Help Scout | Legacy | Help Scout | Customer Support | CRM | n/a | 2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
Carers Queensland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Carers Queensland eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
Carers Queensland ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
Carers Queensland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
Carers Queensland CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Carers Queensland
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Finance Manager | Manager | Finance | |
|
|
|
Manager Corporate Finance | Manager | Finance | |
|
Apps Being Evaluated by Carers Queensland Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Carers Queensland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Carers Queensland digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Carers Queensland Technographics
Carers Queensland is a Professional Services organization based in Australia,
with around 557 employees and annual revenues of $62.0 million.
Carers Queensland operates a diverse technology stack with applications such as
aXcelerate Compliance, Microsoft Dynamics 365 Business Central and Help Scout,
covering areas like HR Compliance, ERP Financial and Customer Support.
Carers Queensland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as aXcelerate, Microsoft and Help Scout.
Carers Queensland recently adopted applications including
FreshDesk Customer Support in 2021, WooCommerce in 2021 and New Relic APM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Carers Queensland’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Carers Queensland’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Carers Queensland technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.