Lakeville, 55044, MN,
United States
Caresfield Technographics
Caresfield Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Caresfield and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Caresfield employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caresfield has purchased the following applications: Visa Authorize.Net for Payment Processing in 2021, Springworks Trivia for Employee Engagement in 2022, Hubspot Live Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caresfield is running and its propensity to invest more and deepen its relationship with Visa , PayPal , Springworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caresfield revenues, which have grown to $19.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caresfield intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Caresfield Tech Stack and Enterprise Applications
Caresfield ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 Caresfield implemented Visa Authorize.Net for Payment Processing on its public website to handle card not present transactions for patient payments. The deployment centers on Visa Authorize.Net as the payment gateway and is embedded into the site checkout and billing flows used by patient financial services and the revenue cycle operations of the United States based healthcare provider.
Configuration focused on gateway level capabilities common to Payment Processing platforms, including authorization and capture workflows, tokenization to persist payment credentials, and support for recurring or scheduled payments for patient billing. The implementation uses hosted payment form or direct API integration patterns to route cardholder data through Visa Authorize.Net, reducing direct card data handling on the website while preserving authorization and settlement controls.
Operational coverage spans online patient collections and billing functions, with technical ownership in the web operations team and operational ownership in billing and patient financial services. Governance elements emphasize standard payment security and compliance practices, including PCI scope reduction via tokenization, updated payment handling procedures, and operational workflows for dispute and refund handling tied to the Visa Authorize.Net transaction lifecycle.
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Payment Processing | ERP |
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2021 | 2021 |
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Caresfield HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Springworks | Legacy | Springworks Trivia | Employee Engagement | HCM | n/a | 2022 | 2022 |
In 2022, Caresfield implemented Springworks Trivia, an application in the Employee Engagement category. Caresfield is a United States healthcare organization with approximately 150 employees and is listed as a customer on the vendor site for Springworks Trivia, confirming the public reference for the deployment.
The implementation centered on employee-facing gamified quiz workflows, scheduled team challenges, content authoring for HR, recognition mechanics such as leaderboards, and engagement analytics dashboards. Springworks Trivia was configured to support recurring content scheduling, participation tracking, and configurable reporting to surface engagement patterns at the team and organizational level.
Operational ownership was aligned to HR and internal communications for ongoing content governance, moderation, and rollout cadence, with role based access controls applied to content creation and reporting. The deployment narrative emphasizes Springworks Trivia as a stand alone Employee Engagement application used to orchestrate quiz driven engagement programs across the organization.
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Caresfield AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Caresfield deployed Hubspot Live Chat on its public website to instrument real-time patient and visitor conversations and capture inbound inquiries. The implementation places Hubspot Live Chat squarely within the Chatbots and Conversational AI category, supporting marketing and patient access workflows while surfacing contactable leads and routine appointment questions.
Technical configuration included site-wide embedding of the Hubspot Live Chat widget, visitor tracking and session transcript capture, and mapping of chat interactions to contact records in the HubSpot CRM instance. Operational scope targeted front-desk, patient access, and marketing teams, with governance defined through chat response procedures, role-based access to conversation logs and analytics, and conversational workflow templates for common clinical and scheduling inquiries.
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Caresfield Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Caresfield eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Caresfield CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Caresfield PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Caresfield IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Caresfield
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Caresfield Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||