CareStack
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Kissimmee, 34747, FL,
United States
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Professional Services
CareStack Technographics
CareStack Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CareStack and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 530 CareStack employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CareStack has purchased the following applications: Zappyhire ATS for Applicant Tracking System in 2020, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CareStack is running and its propensity to invest more and deepen its relationship with Zappyhire , HubSpot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CareStack revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CareStack intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CareStack Tech Stack and Enterprise Applications
CareStack HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zappyhire | Legacy | Zappyhire ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, CareStack implemented Zappyhire ATS to support recruiting through its public careers site. The implementation used the Applicant Tracking System to capture external candidate flows directly from the company careers portal, positioning the application as the primary entry point for job applications.
Zappyhire ATS was configured with core Applicant Tracking System capabilities including job requisition posting, applicant intake and tracking, resume parsing, candidate pipeline management and interview scheduling. The deployment emphasized career page integration and applicant lifecycle workflows to maintain structured candidate records and status tracking.
Operational scope centered on Talent Acquisition and HR, with the system used to centralize hiring workflows, standardize screening and coordinate recruiter collaboration. Governance focused on managing requisitions and applicant routing through the careers site, ensuring external applicants are funneled into Zappyhire ATS for consistent hiring processes.
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Recruiting Chatbot | HCM |
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2018 | 2018 |
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CareStack AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, CareStack implemented Hubspot Live Chat on its public website to provide real time conversational access for prospects and customers. The deployment uses an embedded Hubspot Live Chat widget served from the vendor cloud, instrumented on marketing and product pages to capture visitor context and initial contact details before human handoff. This implementation targets front office functions including sales, customer success, and marketing, with the chat interface positioned as the primary inbound conversational channel for web traffic.
Configuration focuses on core Chatbots and Conversational AI capabilities such as scripted bot flows, canned responses, routing rules for live agent escalation, transcript capture, and offline lead capture forms. Governance and operational controls center on defined response playbooks, transcript retention for quality review, and channel ownership among sales and support teams, with chat configuration managed through Hubspot Live Chat administrative settings. Hubspot Live Chat is used as the company's web conversational layer within the Chatbots and Conversational AI category, providing structured conversational workflows and capture of lead and support interactions.
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CareStack Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, CareStack implemented Google Workspace (Formerly Google G-Suite) to serve as its primary Collaboration platform. The deployment provisioned core cloud productivity services including Gmail, Google Drive, Google Calendar, Google Docs, Google Sheets, and Google Meet to support company-wide email, scheduling, and real-time document collaboration across the organization.
Administration was managed through the Google Workspace centralized admin console with domain provisioning and standard cloud tenant controls, supporting user provisioning and security configuration for CareStack's 530 employees. The implementation organized collaboration workflows and document sharing patterns to support professional services, sales, and operations functions, and incorporated governance controls such as access controls, sharing policies, and administrative audit logging as part of rollout and ongoing IT operations.
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CareStack CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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CRM | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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CareStack ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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CareStack PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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CareStack IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at CareStack
| First Name | Last Name | Title | Function | Department | Phone | |
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VP Customer Experience | VP | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Manager, Client Success Enterprise | Manager | Customer Service | |
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VP Customer Excellence | VP | Customer Service | |
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Apps Being Evaluated by CareStack Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CareStack IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CareStack digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CareStack Technographics
CareStack is a Professional Services organization based in United States,
with around 530 employees and annual revenues of $60.0 million.
CareStack operates a diverse technology stack with applications such as
Zappyhire ATS, Hubspot Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
CareStack has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zappyhire, HubSpot and Google.
CareStack recently adopted applications including
Zoominfo Platform in 2024, Microsoft Azure Cloud Services in 2022 and Hubspot CRM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CareStack’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CareStack’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CareStack technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.