Saint Paul, 55121-1679, MN,
United States
Caringbridge Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Caringbridge and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Caringbridge employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Caringbridge has purchased the following applications: Microsoft 365 for Collaboration in 2018, Quantum Metric Continuous Product Design for Customer Analytics in 2023, InComm InCentives Platform for Incentive Compensation Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Caringbridge is running and its propensity to invest more and deepen its relationship with Microsoft , Quantum Metric , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Caringbridge revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Caringbridge intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quantum Metric | Legacy | Quantum Metric Continuous Product Design | Customer Analytics | CRM | n/a | 2023 | 2023 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2022 | 2022 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2023 | 2023 |
|
|
|
|
|
Donor and Fundraising Management | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Tag Management | CRM |
|
2014 | 2014 |
|
SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| InComm Payments | Legacy | InComm InCentives Platform | Incentive Compensation Management | SPM | n/a | 2024 | 2024 |
In 2024, CaringBridge implemented the InComm InCentives Platform as an Incentive Compensation Management solution to enable a branded gift card service supporting donor payments and caregiver assistance across the United States. The deployment was positioned to extend fundraising capabilities by letting donors purchase and send meal delivery, transportation, and retail gift cards directly from CaringBridge pages and TheGiftCardShop, with InComm Payments as the vendor handling the payment layer.
The implementation leverages InComm InCentives Platform catalog and gift card capabilities to present configurable product offerings, enable point of purchase transactions, and orchestrate delivery of gift cards to beneficiaries. Functional modules inferred from the public launch include a merchant catalog, gift card issuance and fulfillment workflows, and donor checkout orchestration consistent with Incentive Compensation Management use cases for incentive and prepaid card distribution.
Operational coverage centers on donor-facing fundraising workflows and caregiver support use cases, with the service embedded on CaringBridge pages and the separate consumer storefront TheGiftCardShop. The integration points are limited to the public-facing web channels specified, and payment processing and card distribution responsibilities are retained by InComm Payments as the platform vendor.
Governance and operational ownership sit with CaringBridge fundraising and caregiver support functions to manage product selection, catalog presentation, and donor experience, while InComm handles platform operations and payment processing. The rollout is described as a U.S. launch, focused on enabling nonprofit fundraising mechanisms and direct support of family caregivers through gift card delivery.
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2011 | 2011 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||