Carlisle City Council
Civic Centre, Cumbria,
Carlisle, CA3 8QG,
United Kingdom
Carlisle, CA3 8QG,
United Kingdom
44 12 2881-7200
Government
Carlisle City Council Technographics
Carlisle City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carlisle City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Carlisle City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carlisle City Council has purchased the following applications: Civica Financials for Government ERP in 2014, Microsoft 365 for Collaboration in 2018, Telerik Sitefinity CMS for Web Content Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carlisle City Council is running and its propensity to invest more and deepen its relationship with Civica , Microsoft , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carlisle City Council revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carlisle City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carlisle City Council Tech Stack and Enterprise Applications
Carlisle City Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Financials | Government ERP | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Carlisle City Council implemented Civica Financials as its Government ERP to consolidate municipal finance operations and establish a single source of financial record. Civica Financials was provisioned and Civica is identified as the council's provider of Financial Systems support and implementation services, positioning the application as the central finance platform for the authority.
The deployment focused on configuring core municipal financial modules consistent with Government ERP capabilities, including general ledger, accounts payable, accounts receivable, procurement controls, budget management, and financial reporting. Configuration work emphasized role based access controls, approval workflow automation for invoices and purchase requisitions, and chart of accounts alignment to local government budgeting and statutory reporting conventions.
Operational coverage centered on the finance and procurement functions across Carlisle City Council, with the system serving as the primary transactional and budgetary control environment. Governance changes included formalizing approval authorities, audit trails and change control for financial master data, and handover of ongoing support and operational ownership to Civica as the appointed support and implementation provider.
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Carlisle City Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Carlisle City Council implemented Microsoft 365 as its primary Collaboration platform. The deployment is targeted at a municipal workforce of roughly 300 employees in the United Kingdom and is referenced on the council's public website as an active part of its digital collaboration footprint.
The implementation uses Microsoft 365 core collaboration capabilities including cloud-hosted email, document management, team communication, and file sync services consistent with Collaboration category workflows. The council operates a centralized Microsoft 365 tenant to provide SharePoint based intranet and document libraries, OneDrive personal storage and Teams enabled collaboration across corporate departments, supporting standard content sharing, co-authoring and group communication patterns.
Operational coverage spans internal corporate departments and citizen-facing channels where the public website surfaces Microsoft 365 hosted content and collaboration artifacts. Governance measures were instituted to manage user provisioning, access controls and information handling aligned to public sector requirements, and rollout was organized around departmental adoption and web integration points rather than named third party system replacements.
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Carlisle City Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015 Carlisle City Council implemented Telerik Sitefinity CMS as its Web Content Management platform for the public website carlisle.gov.uk. The deployment centralized web content authoring and template-driven page composition, leveraging built-in content types, responsive site templates, a digital asset library and form management to support council communications. Telerik Sitefinity CMS was configured with role-based editorial permissions and approval workflows to control publish lifecycles across corporate and departmental users.
Operational coverage focused on the council website and citizen-facing services, supporting communications, customer services, planning and community engagement functions. The implementation used Web Content Management capabilities such as taxonomy-driven content organization, modular widgets for service listings, workflow automation for content approvals and personalization-ready delivery for segmented citizen experiences. Governance emphasized centralized content ownership, editor and approver roles, and structured publishing processes to maintain consistency across departmental content.
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Carlisle City Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Carlisle City Council ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2024 | 2024 |
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Carlisle City Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Carlisle City Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Carlisle City Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Carlisle City Council
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Carlisle City Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Carlisle City Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Carlisle City Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Carlisle City Council Technographics
Carlisle City Council is a Government organization based in United Kingdom,
with around 300 employees and annual revenues of $14.0 million.
Carlisle City Council operates a diverse technology stack with applications such as
Civica Financials, Microsoft 365 and Telerik Sitefinity CMS,
covering areas like Government ERP, Collaboration and Web Content Management.
Carlisle City Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Civica, Microsoft and Progress Software.
Carlisle City Council recently adopted applications including
ServiceNow ITSM in 2024, CIVIC Ffora in 2020 and Salesforce Sales Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Carlisle City Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Carlisle City Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Carlisle City Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.