Carlson, Inc
701 Carlson Pkwy,
Minnetonka, 55305, MN,
United States
Minnetonka, 55305, MN,
United States
1 763-212-5000
Leisure and Hospitality
Carlson, Inc Technographics
Carlson, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carlson, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110000 Carlson, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carlson, Inc has purchased the following applications: Kofax MarkView for AP Automation in 2013, Automation Centre Time Tracker for Time and Attendance in 2005, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carlson, Inc is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Automation Centre , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carlson, Inc revenues, which have grown to $25.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carlson, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carlson, Inc Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax MarkView | AP Automation | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Carlson, Inc implemented Kofax MarkView to streamline accounts payable within its U.S. shared services organization. The deployment targeted AP Automation and was scoped to handle more than 3.3 million invoices per year processed for Carlson operating units in the United States.
The implementation of Kofax MarkView centralized invoice capture and automated the end to end AP workflow, including optical capture, validation, coding enforcement, routed approvals and a persistent audit trail. Kofax MarkView was configured to improve controls and accuracy while reducing manual indexing and exception handling, enabling a more automated invoice-to-payment lifecycle.
Kofax MarkView was integrated closely with Carlson’s Oracle ERP to enable fast resolution of invoice exceptions and tighter transaction-level controls. The workflow routing was configured to include only transaction participants, simplifying approvals and providing a direct return-to-AP mechanism that removed intermediate error queues.
Governance and process changes accompanied the technical rollout, with MarkView enforcing coding and approval-level compliance to support auditability. The solution provided visibility that reduced auditor testing scope, and the AP organization eliminated external outsourcing by consolidating work inside the shared services team.
Results documented by Carlson include a greater than threefold increase in AP efficiency, an accuracy rate rising to 99.9% in reported periods, a reduction in headcount required to process invoices from 17 to five FTEs for the same workload, and a payback on the MarkView investment in less than one year.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automation Centre | Legacy | Automation Centre Time Tracker | Time and Attendance | HCM | n/a | 2005 | 2005 |
In 2005 Carlson, Inc deployed Automation Centre Time Tracker as its Time and Attendance solution to capture and report project hours within the US IS organization. The deployment focused on embedding a Lotus Notes time-card template to standardize time entry for project work and support structured approval routing.
Automation Centre Time Tracker was configured to provide core time capture, approval workflow routing, project hour reporting, and automated generation of billing slips. Functional modules implemented included time-card data entry within Lotus Notes, approval workflows routed through Lotus Notes, and reporting capabilities to produce billable-time summaries for accounting review.
Integrations tied the Automation Centre Time Tracker directly into Carlson’s Lotus Notes project management environment, and approvals were integrated with accounting and reporting systems to feed billing slip generation and project reporting. Operational scope explicitly covered the US IS organization and linked project management, IS operations, and accounting functions to a single time and attendance workflow.
Governance centered on Lotus Notes templates and routed approvals to enforce consistent capture and signoff, enabling automated handoff to accounting for billing slip production. The implementation improved billable-time capture and reporting for Carlson’s US IS organization as described on the vendor case page.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Carlson, Inc deployed Adobe Connect as an on-site web conferencing capability. Adobe Connect was implemented as an Audio Video and Web Conferencing platform embedded on the corporate website to host live webinars and client-facing meetings.
The implementation utilized Adobe Connect functional capabilities common to the category, including browser-based session delivery, session recording, participant management, persistent meeting rooms, screen sharing, and content pods for presenting slides and multimedia. Configuration focused on web-embedded session launch, live presentation support, and on-demand recording playback to serve external audiences.
The primary integration point documented is Carlson’s public website, where Adobe Connect sessions are launched and accessed by external attendees, positioning the application to support sales enablement, customer engagement, and corporate training functions. By embedding Adobe Connect on the website Carlson, Inc extended its Audio Video and Web Conferencing reach to external stakeholders and enabled centralized delivery of live and recorded events.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Carlson, Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Carlson, Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Carlson, Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Carlson, Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Carlson, Inc Technographics
Carlson, Inc is a Leisure and Hospitality organization based in United States,
with around 110000 employees and annual revenues of $25.00 billion.
Carlson, Inc operates a diverse technology stack with applications such as
Kofax MarkView, Automation Centre Time Tracker and Adobe Connect,
covering areas like AP Automation, Time and Attendance and Audio Video and Web Conferencing.
Carlson, Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, Automation Centre and Adobe Systems.
Carlson, Inc recently adopted applications including
Salesforce Sales Cloud in 2021, Cisco Webex Meetings in 2020 and DigitalOcean Droplets in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Carlson, Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Carlson, Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Carlson, Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.