Raleigh, 27607, NC,
United States
Carolina Hurricanes Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Carolina Hurricanes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Carolina Hurricanes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carolina Hurricanes has purchased the following applications: Visa Checkout for Payment Processing in 2025, Teamwork Commerce POS Pro for Point Of Sale in 2025, GumGum for Artificial Intelligence Marketing in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carolina Hurricanes is running and its propensity to invest more and deepen its relationship with Visa , Klarna , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carolina Hurricanes revenues, which have grown to $183.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carolina Hurricanes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Checkout | Payment Processing | ERP Financial Management | n/a | 2025 | 2025 |
In 2025, Carolina Hurricanes implemented Visa Checkout on their website. The deployment places Visa Checkout as the organization’s Payment Processing solution for online commerce, explicitly covering ticket purchase flows and the team store checkout experience.
Visa Checkout is integrated as a client-side payment widget and hosted checkout element embedded into the site, leveraging Visa Checkout digital wallet and tokenization capabilities to limit direct handling of card data in the web stack. Configuration work emphasized checkout orchestration, credential-on-file options, session continuity, and aligning the payment flow with existing cart and order management processes.
The deployment scope includes the Carolina Hurricanes ecommerce and ticketing web channels, with finance, digital commerce, and ticket operations identified as primary business functions impacted by the integration. The implementation is managed within the website architecture and uses payment callback endpoints for order settlement and reconciliations.
Governance focused on centralizing payment controls and dispute routing, with finance owning settlement and reconciliation workflows and digital commerce owning checkout experience and front-end configuration. Visa Checkout is recorded as the Payment Processing application for Carolina Hurricanes online sales.
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Payment Processing | ERP Financial Management |
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2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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Payment Processing | ERP Financial Management |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamwork Commerce | Legacy | Teamwork Commerce POS Pro | Point Of Sale | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 the Carolina Hurricanes deployed Teamwork Commerce POS Pro as a Point Of Sale solution to modernize arena retail operations and accelerate checkout performance across stadium retail locations in the United States. The project targeted store-level inventory visibility across thousands of SKUs and aimed to speed transactions while consolidating customer interaction records for unified retail servicing.
Implementation used the Teamwork Commerce POS Pro application alongside inferred Inventory Control capabilities, configured for mobile iPad POS terminals, barcode-driven inventory tracking, and unified CRM functionality as described in the vendor case study. Functional workflows emphasize mobile checkout, real-time stock visibility by store, centralized price and promotion controls, and sales capture tied to customer profiles to support merchandising and guest services.
No external systems or integrators are specified in the source, the deployment scope is explicitly focused on stadium and arena retail points of sale across the United States, and operational coverage spans retail operations, merchandising, inventory management, and guest services teams. Configuration centered on store-level inventory accuracy and transaction throughput, with support for thousands of individual SKUs distributed across multiple retail sites within the venue.
Governance and process changes accompanied the rollout to enforce inventory reconciliation, point of sale procedures, and customer data capture workflows, aligning retail operations with the Teamwork Commerce POS Pro platform. Outcomes called out in the case narrative include faster transactions and accurate, store-level inventory visibility, these outcomes being the primary stated business drivers for the Carolina Hurricanes deployment.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2025 | 2025 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2025 | 2025 |
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Personalization and Product Recommendations | eCommerce |
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2014 | 2014 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2026 | 2026 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2025 | 2025 |
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