New Bern, 28560, NC,
United States
CarolinaEast Health System Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by CarolinaEast Health System and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 CarolinaEast Health System employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CarolinaEast Health System has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Oracle Cloud HCM for Core HR in 2020, EPIC EHR for Electronic Health Record in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CarolinaEast Health System is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Epic Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CarolinaEast Health System revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CarolinaEast Health System intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 CarolinaEast Health System implemented Oracle Cloud ERP as its enterprise finance platform, aligning core financial operations with the ERP Financial category. The deployment targeted organizational finance functions across the 2,500 employee health system, positioning Oracle Cloud ERP to serve centralized accounting, procurement, and financial reporting needs.
Oracle Cloud ERP was configured to support standard ERP Financial modules including general ledger, accounts payable, accounts receivable, procurement and supplier management, budgeting and planning, and financial close and reporting capabilities. Configuration emphasized chart of accounts standardization, automated journal processing, and role based access to financial ledgers to streamline month end workflows and control segregation of duties.
The solution was provisioned on Oracle Cloud infrastructure consistent with Oracle Cloud ERP SaaS architecture, with a cloud native deployment model that supports continuous updates and centralized application administration. Integration posture aligns with typical cloud ERP patterns, using application programming interfaces and packaged adapters to connect financial processes with downstream billing, procurement and enterprise reporting systems where required.
Governance changes focused on centralizing financial processes, enforcing standardized accounting policies, and instituting formal month end close procedures and approval workflows within Oracle Cloud ERP. Security and compliance controls were implemented through built in access controls and audit trails, supporting finance and accounting governance across the health system without presuming specific partner or prior platform details.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, CarolinaEast Health System implemented Oracle Cloud HCM as its Core HR application. The organization went live on Oracle Fusion Cloud Human Capital Management during December 2020 to January 2021 as part of a wave of U.S. healthcare providers adopting the platform to consolidate HR operations and support frontline workforce needs.
The Oracle Cloud HCM deployment established a cloud-native Core HR architecture that centralized employee records, organizational and position management, absence tracking, benefits administration, and foundational talent management capabilities including recruiting and performance management. Implementation activities emphasized configuring role-based security, HR business process definitions, and a harmonized data model to support credentialing and clinical staffing workflows common to healthcare operations.
Operational rollout focused on unifying HR and talent management across the health system, aligning HR processes with clinical and administrative functions. Governance established centralized HR process ownership, staged cutover sequencing for the December 2020 to January 2021 go-live window, and role-based access controls to manage operational accountability within the Oracle Cloud HCM environment.
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Core HR | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2021 | 2022 |
In 2021, CarolinaEast Health System initiated a transition to EPIC EHR as part of its affiliation with UNC Health, moving toward a unified Electronic Health Record to expand clinical capabilities and local specialty access. The decision to adopt EPIC EHR is framed by the affiliation terms that preserve CarolinaEast as a separate legal entity while aligning clinical systems and governance with UNC Health.
The EPIC EHR deployment scope is multi-facility, covering CarolinaEast Medical Center, the rehabilitation hospital, the free-standing surgery center, the SECU Comprehensive Cancer Center, and CarolinaEast physician practices across four counties. Implementation narratives emphasize configuring EPIC EHR to support inpatient and ambulatory clinical documentation, clinician order entry, scheduling and referral workflows, and oncology-specific workflows to support the Cancer Center and clinical trial participant management.
Architecture and integration work is described in the context of UNC Health affiliation, with EPIC EHR expected to interoperate with UNC Health clinical networks and population health capabilities to enable data sharing, referrals, and access to research and clinical trials across the combined network. Technical integration activities focus on establishing cross-system interoperability and standardized clinical data flows between CarolinaEast sites and UNC Health services while maintaining local operations.
Governance and rollout are organized under continued CarolinaEast Board authority, coordinated with UNC Health clinical leadership to standardize care pathways, clinician training, and change control for the EPIC EHR implementation. The stated outcomes tied to the EPIC EHR transition include enhanced access to specialty services, improved access to clinical trials and research, and stronger population health alignment across Eastern North Carolina.
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Revenue Cycle Management | ERP Services and Operations |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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