Carquest Auto Parts Technographics
Carquest Auto Parts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carquest Auto Parts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2700 Carquest Auto Parts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carquest Auto Parts has purchased the following applications: Microsoft 365 for Collaboration in 2018, Korber HighJump Warehouse Advantage for Warehouse Management in 2018, Quantum Metric Continuous Product Design for Customer Analytics in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carquest Auto Parts is running and its propensity to invest more and deepen its relationship with Microsoft , Koerber AG , Quantum Metric or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carquest Auto Parts revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carquest Auto Parts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carquest Auto Parts Tech Stack and Enterprise Applications
Carquest Auto Parts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Carquest Auto Parts deployed Microsoft 365 as its Collaboration platform to support corporate communication and content management across its Canadian operations. The deployment established Microsoft 365 as a primary collaboration layer for internal teams and for content surfaced on the company website.
The Microsoft 365 implementation includes core Collaboration capabilities, leveraging Exchange Online for mail, SharePoint Online and OneDrive for document collaboration and content management, and Microsoft Teams for real-time communication and meetings. Microsoft 365 is used to centralize document versioning, team collaboration spaces, and desktop and web Office application access for knowledge workers.
Carquest Auto Parts Microsoft 365 Collaboration supports business functions such as communications, document management, and knowledge sharing, with operational governance managed through tenant-level access controls and content policies. Use on the public website indicates Microsoft 365 services are surfaced beyond internal users, and IT ownership focuses on identity, access, and content governance to maintain consistent collaboration workflows.
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Carquest Auto Parts SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Koerber AG | Legacy | Korber HighJump Warehouse Advantage | Warehouse Management | SCM | n/a | 2018 | 2018 |
In 2018, Carquest Auto Parts implemented Korber HighJump Warehouse Advantage to support Warehouse Management across its Canadian distribution operations. The deployment of Korber HighJump Warehouse Advantage was positioned to standardize warehouse processes for parts distribution, inventory control, and order fulfillment.
Configuration focused on core Warehouse Management modules including inbound receiving, putaway, inventory management, directed picking, packing and outbound shipping, returns processing, cycle counting and replenishment. The implementation leveraged role based operator workflows, barcode directed tasks and a rules engine to automate task sequencing and inventory allocation. Korber HighJump Warehouse Advantage was configured to support lot and serial tracking requirements typical of automotive parts inventory.
Operational scope centered on warehouse floor operations, inventory control and fulfillment functions serving Carquest Auto Parts in Canada. Support for handheld scanning workflows and operator terminals was implemented to drive daily picking and receiving activities, aligning the system to warehouse, logistics and inventory planning functions.
Rollout included structured training programs to build proficiency in HighJump software and updated standard operating procedures for warehousing teams, reflecting an emphasis on operational governance and ongoing skills development for supervisors and operators.
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Carquest Auto Parts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quantum Metric | Legacy | Quantum Metric Continuous Product Design | Customer Analytics | CRM | n/a | 2017 | 2017 |
In 2017, Carquest Auto Parts implemented Quantum Metric Continuous Product Design on its website. The deployment positioned Quantum Metric Continuous Product Design as a Customer Analytics capability supporting Carquest Auto Parts digital product, e commerce, and customer experience teams, and Carquest operates from Canada with approximately 2700 employees.
The implementation focused on front end instrumentation of public web pages, embedding continuous event collection and session level telemetry consistent with Customer Analytics platforms. Quantum Metric Continuous Product Design was configured to capture behavioral analytics, session replay and funnel analysis to support product discovery and issue triage, with in browser capture and rule based event shaping aligned to product and QA workflows.
Operational coverage was centered on the customer facing website, aligning analytics outputs with product management, UX research and web operations. Data collected by Quantum Metric Continuous Product Design was surfaced as session artifacts and event streams for cross functional teams to investigate and prioritize user experience issues, the source does not specify any named external integrations.
Governance emphasized instrumentation standards, a tagging taxonomy and analyst driven triage workflows to route findings between product and engineering, with a phased approach to rollout and operationalization across web properties. The setup reflects continuous product design practices that embed behavioral telemetry and session context into regular product and support workflows.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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Carquest Auto Parts ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Carquest Auto Parts PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Carquest Auto Parts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Carquest Auto Parts CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Carquest Auto Parts
Apps Being Evaluated by Carquest Auto Parts Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||