Sao Paulo, 07789-100,
Brazil
Carrefour Brazil Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Carrefour Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100482 Carrefour Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carrefour Brazil has purchased the following applications: PerforMAXXI for Delivery Management in 2023, Microsoft 365 for Collaboration in 2016, VTEX eCommerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carrefour Brazil is running and its propensity to invest more and deepen its relationship with Routing Systems , Linx , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carrefour Brazil revenues, which have grown to $15.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carrefour Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Routing Systems | Legacy | PerforMAXXI | Delivery Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Carrefour Brazil linked the PerforMAXXI tracking map to its e-commerce delivery-tracking pages to display driver name and ETA for last-mile deliveries. The PerforMAXXI integration functions as a Delivery Management application embedded in customer-facing tracking pages for e-commerce orders across Brazil. This configuration supports the e-commerce last-mile delivery use case by surfacing driver identity and estimated arrival times to customers.
PerforMAXXI's visible components include a live tracking map and ETA display implemented as a web-accessible tracking endpoint linked from order tracking pages. Typical Delivery Management capabilities present are real-time vehicle location visualization, ETA estimation, and driver identification, which align with the observed customer-facing map and ETA fields. The full application name PerforMAXXI is referenced in the customer tracking flow and in a 2023 customer complaint that confirms the map's availability.
Operational coverage centers on e-commerce last-mile deliveries in Brazil, influencing customer experience, customer support workflows, and last-mile operational visibility. The observed implementation signal is a public tracking map integrated into the order tracking experience, with the 2023 complaint providing the go-live inference.
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Point Of Sale | ERP Services and Operations |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Carrefour Brazil deployed Microsoft 365 to establish a unified Collaboration platform across its Brazil operations. Carrefour Brazil implemented Microsoft 365 for Collaboration to support core business functions including internal communications, email and calendaring, document collaboration, and productivity tools for corporate and store teams.
Microsoft 365 at Carrefour Brazil was configured to deliver cloud-based email and calendaring, document storage and co-authoring, team chat and meeting capabilities, and web and desktop productivity applications. Governance focused on centralized tenant configuration, identity and access controls, and user provisioning and policy management to cover both corporate offices and retail locations. Public site telemetry shows Microsoft 365 presence on the Carrefour Brazil website, indicating the vendor platform is active in the companys external-facing and internal collaboration footprint.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VTEX | Legacy | VTEX eCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Carrefour Brazil deployed VTEX eCommerce as the platform powering its public online storefront, establishing VTEX eCommerce as the company core eCommerce capability for the Brazil market. The implementation is surfaced on Carrefour Brazil's website and serves the retailer's online merchandising and sales channels within the country.
The rollout centers on standard eCommerce functional modules, including storefront and content management, product catalog and SKU management, pricing and promotions engines, shopping cart and checkout orchestration, and order management and fulfillment workflows. VTEX eCommerce provides the platform-level capabilities for merchandising configuration, catalog taxonomy, and checkout processes that underpin Carrefour Brazil's online customer journeys.
Operational ownership is positioned with Carrefour Brazil's eCommerce, merchandising, and IT teams, who manage catalog governance, promotions approval workflows, and operational storefront updates. The implementation is scoped to the Brazil site and is structured to support centralized catalog control and cross-functional coordination between merchandising and operations for ongoing storefront management.
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2022 | 2022 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning | SCM |
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2017 | 2018 |
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Order Management | SCM |
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2021 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Identification | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF) | CyberSecurity |
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2016 | 2016 |
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