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Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Carrefour Kenya Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Facebook Legacy Meta Business Suite Social Media Management CRM n/a 2024 2024 In 2024, Carrefour Kenya deployed Meta Business Suite for Social Media Management. Carrefour Kenya implemented Meta Business Suite to centralize social channel operations across Facebook and Instagram, aligning marketing and customer service workflows to support its online commerce activities. The implementation focused on centralized messaging automation, audience targeting and campaign management as core Meta Business Suite capabilities. Configuration work included inbox consolidation and automated response flows for customer inquiries, audience segmentation for targeted promotions, and consolidated campaign scheduling and performance analytics in the Meta Business Suite dashboard, using cloud SaaS management to orchestrate page and ad account activity. Operational coverage centered on marketing and customer service teams supporting Carrefour Kenya’s e-commerce promotions, with governance practices that introduced a shared campaign calendar, standard response SLAs and coordinated creative-to-ad workflows. The agency case write-up reports that these efforts streamlined customer service and promotional campaigns and corresponded with approximately a 30% increase in online orders.
IT Decision Makers and Key Stakeholders at Carrefour Kenya
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Carrefour Kenya Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Carrefour Kenya Technographics

Carrefour Kenya is a Retail organization based in Kenya, with around 2800 employees and annual revenues of $330.0 million.

Carrefour Kenya operates a diverse technology stack with applications such as Meta Business Suite, covering areas like Social Media Management.

Carrefour Kenya has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Facebook.

Carrefour Kenya recently adopted applications including Meta Business Suite in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Carrefour Kenya’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Carrefour Kenya’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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