Carroll & O'Dea
Level 18, St James Centre, 111 Elizabeth Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9291 7100
Professional Services
Carroll & O'Dea Technographics
Carroll & O'Dea Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Carroll & O'Dea and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Carroll & O'Dea employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Carroll & O'Dea has purchased the following applications: Aderant Expert for Legal Practice Management in 2010, Microsoft 365 for Collaboration in 2020, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Carroll & O'Dea is running and its propensity to invest more and deepen its relationship with Aderant , Microsoft , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Carroll & O'Dea revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Carroll & O'Dea intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Carroll & O'Dea Tech Stack and Enterprise Applications
Carroll & O'Dea ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aderant | Legacy | Aderant Expert | Legal Practice Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 Carroll & O'Dea implemented Aderant Expert as its central Legal Practice Management platform across the firm. The 2010 deployment targeted a comprehensive practice management suite, positioning Aderant Expert as the primary system for integrated business, financial, and information management functions.
The implementation configured Aderant Expert modules typical of Legal Practice Management deployments, including matter management, time capture and billing, financial management and trust accounting, and consolidated reporting and information management. Configuration work focused on unifying matter and financial data models, standardizing fee earner time capture workflows, and establishing firm-level chart of accounts and billing templates.
The rollout covered all five of Carroll & O'Dea’s Australian offices, including Canberra, Sydney, Parramatta and Wollongong, and extended to core practice areas such as employment, industrial, commercial, litigation, compensation and property law. Operational scope included fee earners, finance and accounts teams, records and practice support, with Aderant Expert providing a single source of matter and financial truth accessible across offices.
Governance and process changes aligned with the firm’s stated approach to adopt best practices and seek continuous improvement, with centralized administration of Aderant Expert and office-level configuration control to maintain consistency. Carroll & O'Dea invested in Aderant Expert to support future strategic initiatives and to standardize practice and financial operations across its network of offices.
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Carroll & O'Dea Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Carroll & O'Dea began using Microsoft 365 as its Collaboration platform. The professional services firm based in Australia, with approximately 200 employees, lists Microsoft 365 on its website and uses the application across client-facing and internal collaboration workflows.
The Microsoft 365 implementation centralizes core Collaboration capabilities, including Exchange Online for email hosting, SharePoint Online for document libraries and intranet content, Microsoft Teams for chat and meetings, OneDrive for personal file storage, and the Office productivity apps for document creation and coauthoring. Microsoft 365 is used to support knowledge sharing, document version control, and synchronous and asynchronous team communication within legal practice areas and corporate functions.
Operational coverage spans firmwide collaboration and client communication workflows, with Microsoft 365 surfaced on the public website and provisioned to staff for case work, matter collaboration, and administrative operations. The deployment model aligns with a tenant-based Microsoft 365 architecture, providing a single administration plane for user provisioning, group and site management, and mailbox administration across the organization.
Governance is managed through the Microsoft 365 tenant controls, enabling centralized user lifecycle management, role based access controls, and configuration of compliance and security settings that are typical for Collaboration platforms. The implementation positions Carroll & O'Dea to standardize document governance, audit logging, and policy enforcement through Microsoft 365 administrative and compliance tooling.
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Carroll & O'Dea Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Carroll & O'Dea implemented DocuSign eSignature as a Digital Signing solution on its public website, embedding cloud based electronic signature capabilities into client facing contract pages. The implementation focuses on web delivered signing flows to capture executed engagement letters and client agreements using the DocuSign eSignature platform.
DocuSign eSignature was configured to leverage templated envelope workflows, signer authentication, branding, and auditable signature logs consistent with Digital Signing functional patterns. Implemented capabilities include template management for repeatable documents, envelope routing and recipient authentication, embedded signing invoked from site pages, and centralized audit trails for each signed transaction.
Operational ownership and governance are aligned to legal and client services for document preparation and signature approval, with administrative roles and access controls configured to enforce signing and retrieval workflows. The deployment uses the vendor hosted DocuSign eSignature cloud service embedded into the website front end to support web based contract execution and centralized storage of signed records for compliance and records management.
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Carroll & O'Dea CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2019 | 2019 |
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Carroll & O'Dea IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Carroll & O'Dea CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Carroll & O'Dea
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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IT Manager | Manager | IT | |
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Special Projects Manager - Finance & Accounts | Manager | Finance | |
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Human Resources Manager | Manager | HR | |
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General Manager | Manager | Finance | |
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IT & Business Innovation Manager | Manager | Finance | |
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Assisant Finance Manager | Manager | Finance | |
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Director of Strategic Communication & Business Development | Director | Marketing | |
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Legal Systems & Risk Manager | Manager | Legal | |
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HR Officer | Manager | HR | |
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Apps Being Evaluated by Carroll & O'Dea Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Carroll & O'Dea IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Carroll & O'Dea digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Carroll & O'Dea Technographics
Carroll & O'Dea is a Professional Services organization based in Australia,
with around 200 employees and annual revenues of $25.0 million.
Carroll & O'Dea operates a diverse technology stack with applications such as
Aderant Expert, Microsoft 365 and DocuSign eSignature,
covering areas like Legal Practice Management, Collaboration and Digital Signing.
Carroll & O'Dea has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Aderant, Microsoft and Docusign.
Carroll & O'Dea recently adopted applications including
DocuSign eSignature in 2021, Lumen Black Lotus Labs in 2021 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Carroll & O'Dea’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Carroll & O'Dea’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Carroll & O'Dea technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.