AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Carrot Top Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contivio Legacy Contivio Call Center CRM n/a 2024 2024
In 2024, Carrot Top implemented Contivio to power an AI driven contact center. The Contivio deployment is categorized as Call Center and was configured to unify voice calls, chat conversations, and email threads into a single agent workspace. Contivio was configured to provide real time transcripts and AI generated conversation summaries, and to surface an AI chatbot based self service channel for order and status queries. Functional modules implemented include transcription, summarization, conversational AI routing, and chatbot based self service integrated into the contact center workflow and agent interface. The implementation integrates directly with NetSuite CRM, enabling contextual customer records and order data to be surfaced during interactions and aligning interaction records with CRM order and customer objects. Operational coverage is the United States, and the deployment supports customer service and order management business functions within Carrot Top's contact center environment.
Tag Management CRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Codero Legacy Codero Private Cloud Application Hosting and Computing Services IaaS n/a 2016 2016
IT Decision Makers and Key Stakeholders at Carrot Top
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Carrot Top Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Carrot Top Technographics

Carrot Top is a Media organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Carrot Top operates a diverse technology stack with applications such as Slack Connect, Contivio and Codero Private Cloud, covering areas like Collaboration, Call Center and Application Hosting and Computing Services.

Carrot Top has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Salesforce, Contivio and Codero.

Carrot Top recently adopted applications including Contivio in 2024, Slack Connect in 2022 and Google Tag Manager in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Carrot Top’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Carrot Top’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Carrot Top technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.