Casa Del Audio
Casa Del Audio Technographics
Casa Del Audio Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Casa Del Audio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Casa Del Audio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Casa Del Audio has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2013, JivoChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Casa Del Audio is running and its propensity to invest more and deepen its relationship with Microsoft , JivoChat , WoowUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Casa Del Audio revenues, which have grown to $21.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Casa Del Audio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Casa Del Audio Tech Stack and Enterprise Applications
Casa Del Audio ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Casa Del Audio implemented Microsoft Dynamics GP as its ERP Financial system to centralize core accounting operations for the retail audio business in Argentina. The deployment supported day to day accounting activity in locations documented as Castelar and Moron, Province of Buenos Aires, and was used by accounting analysts for data entry of invoices and expenses, supplier current account analysis and reconciliation, bank reconciliations, VAT and IIBB tax settlement, and preparation and analysis of profitability reports. Microsoft Dynamics GP 10.0 is explicitly noted as the ERP client used by trained accounting users.
The implementation concentrated on functional modules typical to ERP Financial deployments, including accounts payable processing for invoice capture and supplier reconciliation, general ledger configuration for account imputation and profitability analysis, bank management for reconciliations, and tax reporting workflows to support inspections with AFIP, AGIP and Revenue. User training and process standardization were part of the rollout, with accounting analysts trained as Microsoft Dynamics GP users to enforce structured invoice loading, imputation of accounting accounts, and recurring bank and tax reconciliation workflows. Casa Del Audio Microsoft Dynamics GP ERP Financial served as the authoritative system for financial accounting and statutory tax preparation.
|
Casa Del Audio AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Casa Del Audio implemented JivoChat on its public website. JivoChat, classified under Chatbots and Conversational AI, was embedded as a web chat widget to support online customer engagement and lead capture for the Argentina-based retailer.
The deployment leveraged real-time web chat, visitor monitoring, canned responses, and agent routing capabilities typical of Chatbots and Conversational AI, configured for retail product inquiries and pre-sale support. Operational scope centered on customer service and e-commerce teams, with the chat widget deployed across product detail and transactional pages to surface proactive engagement and manage inbound questions. The technical architecture is browser-based, relying on a JavaScript widget layered into the site front end with administrative controls for agent assignments, availability windows, canned message libraries, and session handoff workflows, and governance focused on configuring agent workflows and usage policies to align chat handling with sales and support processes.
|
Casa Del Audio Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Casa Del Audio implemented Microsoft 365 for Collaboration. The Argentina retail company with approximately 200 employees adopted Microsoft 365 as its primary Collaboration platform and the deployment is observable through Microsoft 365 signals on the company website.
The implementation emphasizes core Microsoft 365 capabilities, including Exchange Online for corporate email, SharePoint Online and OneDrive for document management and internal content, and Microsoft Teams for real-time chat and meetings. Configuration aligns with Collaboration category patterns, with tenant-based user and group provisioning, role-aligned access controls for store and corporate staff, and mailbox and file policy configurations to manage content lifecycle.
Operational coverage includes the retailer headquarters and point-of-sale store staff across Argentina, supporting business functions such as merchandising, sales operations, customer service, and finance. Governance and rollout follow standard Collaboration practices with centralized tenant administration, policy-driven information governance, and phased feature enablement to manage user adoption and operational continuity.
|
Casa Del Audio CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
CRM | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Experience | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
Casa Del Audio IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Casa Del Audio
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Casa Del Audio Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Casa Del Audio IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Casa Del Audio digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Casa Del Audio Technographics
Casa Del Audio is a Retail organization based in Argentina,
with around 200 employees and annual revenues of $21.0 million.
Casa Del Audio operates a diverse technology stack with applications such as
Microsoft Dynamics GP, JivoChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Casa Del Audio has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and JivoChat.
Casa Del Audio recently adopted applications including
WoowUp CRM in 2022, Cloudflare CDN in 2022 and Amazon Elastic Load Balancing (ELB) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Casa Del Audio’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Casa Del Audio’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Casa Del Audio technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.