Casa e Video Rio de Janeiro S/A
63 - Rua da Assembléia, 100,
Rio de Janeiro, 20011-904, RJ,
Brazil
Rio de Janeiro, 20011-904, RJ,
Brazil
55 21 4020-3636
Retail
Casa e Video Rio de Janeiro S/A Technographics
Casa e Video Rio de Janeiro S/A Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Casa e Video Rio de Janeiro S/A and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Casa e Video Rio de Janeiro S/A employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Casa e Video Rio de Janeiro S/A has purchased the following applications: Linx Core for Point Of Sale in 2014, Hi Platform Chat for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Casa e Video Rio de Janeiro S/A is running and its propensity to invest more and deepen its relationship with Linx , StoneCo , Hi Platform or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Casa e Video Rio de Janeiro S/A revenues, which have grown to $920.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Casa e Video Rio de Janeiro S/A intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Casa e Video Rio de Janeiro S/A Tech Stack and Enterprise Applications
Casa e Video Rio de Janeiro S/A ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linx | Legacy | Linx Core | Point Of Sale | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Casa e Video Rio de Janeiro S/A implemented Linx Core as its Point Of Sale solution. The deployment is listed on Linx’s customer roster, indicating Linx Core was adopted to standardize store-level transaction processing across Casa e Video’s Brazil retail store network. The implementation centralized cashier management and real-time sales capture, aligning point of sale operations with retail merchandising and store operations functions.
Configuration emphasized core Point Of Sale capabilities common in Brazilian retail, including transaction processing, pricing and promotions, cashier workflows, inventory posting, and fiscal compliance features available in Linx Core. Governance centered on centralized configuration and standard operating procedures for checkout and merchandising teams, with rollout practices focused on replicable store configurations and enforcement of transactional controls across sites.
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Point Of Sale | ERP Services and Operations |
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2019 | 2019 |
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Casa e Video Rio de Janeiro S/A AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hi Platform | Legacy | Hi Platform Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Casa e Video Rio de Janeiro S/A deployed Hi Platform Chat. The company implemented Hi Platform Chat on its public website under the Chatbots and Conversational AI category to support online customer service and sales support, establishing a direct Company Application Category Business Function relationship for digital customer engagement.
The implementation centers on a website chat widget and embedded conversational flows, using intent recognition and dialog management to handle FAQs, product discovery assistance, and order status inquiries. Configuration work included templated responses, multi-step conversational scripts, and rules-based escalation to human agents through an agent console to preserve continuity when automation cannot resolve an interaction.
Operationally the deployment covers Casa e Video Rio de Janeiro S/As digital retail channel on its website, with governance and day to day ownership aligned to e-commerce and customer service functions. The scope focuses on front-end customer interactions delivered via the site, with conversational logging and session tracking implemented to support incident resolution and handoff processes.
Governance practices emphasize ongoing conversational analytics and intent tuning, using chatbot interaction logs to iterate on dialog flows and training data. Hi Platform Chat is instrumented for continual configuration updates and operational monitoring to maintain conversational accuracy and service coverage for Casa e Video Rio de Janeiro S/As web customers.
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Casa e Video Rio de Janeiro S/A Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Casa e Video Rio de Janeiro S/A deployed Cisco Webex Meetings. The deployment places Cisco Webex Meetings on the company website to deliver Audio Video and Web Conferencing capabilities that support customer-facing sessions and corporate collaboration for the retailer.
The implementation surfaces the Webex Meetings web client and meeting join workflows directly through site pages, enabling browser-based audio, video, screen sharing, and scheduling functionality consistent with Audio Video and Web Conferencing offerings. Operational coverage emphasizes customer engagement via the public website while also supporting internal meeting needs for corporate teams, with meetings provisioned through embedded join links and web client sessions rather than separate desktop-only tooling.
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Collaboration | Collaboration |
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2017 | 2017 |
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Casa e Video Rio de Janeiro S/A eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2017 | 2017 |
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Casa e Video Rio de Janeiro S/A CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Casa e Video Rio de Janeiro S/A IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Casa e Video Rio de Janeiro S/A
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Casa e Video Rio de Janeiro S/A Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Casa e Video Rio de Janeiro S/A IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Casa e Video Rio de Janeiro S/A digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Casa e Video Rio de Janeiro S/A Technographics
Casa e Video Rio de Janeiro S/A is a Retail organization based in Brazil,
with around 3000 employees and annual revenues of $920.0 million.
Casa e Video Rio de Janeiro S/A operates a diverse technology stack with applications such as
Linx Core, Hi Platform Chat and Cisco Webex Meetings,
covering areas like Point Of Sale, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Casa e Video Rio de Janeiro S/A has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Linx, Hi Platform and Cisco Systems.
Casa e Video Rio de Janeiro S/A recently adopted applications including
Oracle Maxymiser in 2021, Amazon CloudFront in 2021 and Hi Platform Chat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Casa e Video Rio de Janeiro S/A’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Casa e Video Rio de Janeiro S/A’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Casa e Video Rio de Janeiro S/A technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.