Sao Bernardo do Campo, 09750-340,
Brazil
Cash do Brasil Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cash do Brasil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 65 Cash do Brasil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cash do Brasil has purchased the following applications: Total IP+IA Contact Center for Call Center in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cash do Brasil is running and its propensity to invest more and deepen its relationship with Total IP+IA or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cash do Brasil revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cash do Brasil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Total IP+IA | Legacy | Total IP+IA Contact Center | Call Center | CRM | n/a | 2019 | 2019 |
In 2019, Cash do Brasil deployed Total IP+IA Contact Center to support collections and customer-contact workflows in Brazil. The Total IP+IA Contact Center implementation uses the Call Center platform to centralize outbound contact management and automated engagement for recovery operations.
The deployment foregrounded contact center discador capability and reporting and speech analytics modules as inferred from vendor testimonials on Total IP landing pages, enabling automated dialing, call recording, campaign reporting and speech analytics for collection interactions. Configuration focused on contact routing, call scripting and workflow automation consistent with Call Center functional terminology and standard campaign management capabilities.
Operational scope covered collections and customer contact teams within Cash do Brasil in Brazil, with the Total IP+IA Contact Center integrated into daily recovery processes. Governance emphasized automation driven workflows and structured reporting, and vendor statements indicate the solution was used to improve recovery processes.
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||