East St. Louis, 62201, IL,
United States
Casino Queen Technographics
Casino Queen Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Casino Queen and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Casino Queen employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Casino Queen has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2012, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Adobe Audience Manager for Data Management Platform in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Casino Queen is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Casino Queen revenues, which have grown to $124.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Casino Queen intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Casino Queen is a casino located just steps from the Gateway Arch in East St. Louis, IL. Casino Player Magazine has awarded the Casino Queen with the loosest slots in the country for the past decade. The Casino Queen recently became the only employee owned casino in the country, and only locally owned casino in the St. Louis area.
Casino Queen Tech Stack and Enterprise Applications
Casino Queen ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Casino Queen implemented Microsoft Dynamics GP as its finance application in the ERP Financial category. The deployment served the casino operator's finance and accounting function at a 700 employee leisure and hospitality company in the United States, establishing Microsoft Dynamics GP as the core system for accounts payable and payment operations.
Microsoft Dynamics GP was configured to support accounts payable workflows, including invoice capture and validation, matching of invoices to delivered goods, vendor inquiry and dispute handling, and weekly cheque run processing. Daily delivered goods were recorded into the Great Plains financial software program, and the accounts payable module handled the collection of supporting documentation prior to invoice posting and the generation of bank upload files for printed cheques.
Operational governance emphasized centralized AP controls and role based responsibilities, with staff training and delegated workflow execution coordinated between AP personnel, the Accounting Manager, and the CFO. The implementation focused on clear review and approval steps for invoice processing, vendor payment status management, and an auditable trail for cheque runs and associated bank uploads, aligning Microsoft Dynamics GP with Casino Queen's finance procedures.
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Casino Queen Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Casino Queen implemented Cisco Webex Meetings. Cisco Webex Meetings is deployed on the Casino Queen website to provide Audio Video and Web Conferencing capabilities for both internal collaboration and external attendee access.
The deployment of Cisco Webex Meetings includes core conferencing capabilities such as browser and client-based meeting join, host controls, screen sharing, session recording, and meeting scheduling, consistent with Audio Video and Web Conferencing functional workflows. The full application name Cisco Webex Meetings is used for administrative provisioning, meeting template configuration, and participant management to support synchronous collaboration and virtual meeting orchestration.
Operationally the implementation is positioned to support corporate communications and property-level guest engagement through web-embedded meeting access. Governance appears to follow platform norms, with centralized administration of user accounts, meeting policies, and access controls to standardize meeting security and user experience across Casino Queen.
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Casino Queen CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Audience Manager | Data Management Platform | CRM | n/a | 2014 | 2014 |
In 2014, Casino Queen implemented Adobe Audience Manager on its public website. Adobe Audience Manager, a Data Management Platform, is deployed through site tag and container instrumentation to capture visitor behavior and audience attributes for centralized profiling.
Implemented capabilities include audience segmentation, profile unification, rule based segment creation, and audience export for digital activation. Operational ownership sits with Casino Queen marketing and digital operations teams, which manage segment governance, naming standards, and activation lists for website personalization and campaign targeting. The implementation emphasizes centralized audience management using Adobe Audience Manager to support ongoing digital marketing workflows.
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2010 | 2010 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Casino Queen IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Casino Queen CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Casino Queen
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Casino Queen Executives
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