Castlight Health
150 Spear Street Suite 400,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 415-829-1400
Professional Services
Castlight Health Technographics
Castlight Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Castlight Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 403 Castlight Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Castlight Health has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, LeanData Matching for Account Based Marketing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Castlight Health is running and its propensity to invest more and deepen its relationship with Drift , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Castlight Health revenues, which have grown to $142.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Castlight Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Castlight Health Tech Stack and Enterprise Applications
Castlight Health AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Castlight Health deployed Drift AI Chatbot on its public website. Drift AI Chatbot is implemented as a web-embedded conversational layer to deliver real-time text interactions and scripted conversational flows, aligning the deployment with the Chatbots and Conversational AI category. The implementation emphasizes on-site visitor engagement and preliminary qualification, using conversation design and automated response logic to capture visitor intent and contact information within the website experience. Castlight Health Drift AI Chatbot supports marketing facing digital engagement and early funnel interactions for the company website.
Operational scope is limited to the company website where the Drift AI Chatbot handles inbound conversational traffic, session initiation, and handoff to human follow up when required. Configuration and governance focus on message templates, conversation workflows, and administrative controls within the Drift environment, with operational ownership aligned to marketing and demand generation functions. The relationship is Castlight Health Drift AI Chatbot Chatbots and Conversational AI website engagement and lead qualification, reflecting a targeted use of conversational automation for visitor experience management.
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Castlight Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Castlight Health implemented Cisco Webex Meetings. Cisco Webex Meetings is deployed on Castlight Health public web properties as an Audio Video and Web Conferencing application to enable virtual meeting hosting and customer facing session access.
The deployment leverages core Cisco Webex Meetings capabilities typical for the category, including browser based join and scheduling, multi party video conferencing, screen and content sharing, meeting recording, and participant management and controls. These functional modules are surfaced through embedded meeting registration and join workflows on the corporate website to simplify external attendee access and browser native engagement.
Operationally the implementation is structured around a centralized Cisco Webex Meetings site configuration with company managed accounts and administrative controls, providing a single point of governance for meeting provisioning and user role assignment. The configuration supports both internal collaboration and externally oriented meeting flows from the corporate site, aligning Castlight Health Cisco Webex Meetings Audio Video and Web Conferencing with corporate communications and customer engagement functions.
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Collaboration | Collaboration |
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2018 | 2018 |
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Castlight Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LeanData | Legacy | LeanData Matching | Account Based Marketing | CRM | n/a | 2018 | 2018 |
In 2018 Castlight Health implemented LeanData Matching as part of its Account Based Marketing stack to automate lead qualification and account association. The deployment focused on automating lead-to-account resolution and embedding business-rule checks in the lead intake flow for demand generation and sales lead management.
LeanData Matching was configured to automatically evaluate inbound leads and match them to existing accounts, then apply Castlight specific qualification criteria before handoff. After the Castlight criteria were applied, the implementation invoked LeanData Routing to route matched and qualified leads to the correct sales representatives, creating a sequential matching, qualification, and routing workflow.
Operational scope covered lead management and sales assignment processes, with business rules and qualification gates implemented as part of the matching layer. Governance centered on applying Castlight criteria as a pre-routing control, and the combined LeanData Matching and LeanData Routing configuration ensured matched leads progressed through a rules-based assignment process to sales representatives.
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Castlight Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Castlight Health PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Castlight Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Castlight Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Castlight Health
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Castlight Health Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Castlight Health IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Castlight Health digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Castlight Health Technographics
Castlight Health is a Professional Services organization based in United States,
with around 403 employees and annual revenues of $142.0 million.
Castlight Health operates a diverse technology stack with applications such as
Drift AI Chatbot, Cisco Webex Meetings and LeanData Matching,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Account Based Marketing.
Castlight Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Cisco Systems and LeanData.
Castlight Health recently adopted applications including
6sense Account Engagement Platform in 2021, Salesforce Sales Cloud in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Castlight Health’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Castlight Health’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Castlight Health technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.