Catalent France
74, Rue Principale,
Beinheim, 67930,
France
Beinheim, 67930,
France
33 3 88 63 31 31
Life Sciences
Catalent France Technographics
Catalent France Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Catalent France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Catalent France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Catalent France has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Catalent France is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Catalent France revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Catalent France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Catalent France Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Catalent France implemented LiveChat on their website. The LiveChat deployment functions as a Chatbots and Conversational AI front end to capture real-time web inquiries and route conversations to customer-facing teams.
The implementation centers on a web-embedded chat widget paired with an agent console, configured for real-time text conversations, proactive chat invitations, canned responses, chat routing, and transcript capture. LiveChat is used to standardize conversational workflows and to manage automated messaging patterns typical of Chatbots and Conversational AI, enabling structured handoff from bots or automated prompts to human agents.
Operational scope covers website-driven customer service and commercial inquiry handling at Catalent France, with governance focused on agent response protocols, canned-response libraries, and chat transcript retention rules. The deployment emphasizes consistent conversational handling across customer touch points, aligning the LiveChat application with customer support and sales intake processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Catalent France implemented Microsoft 365 as its Collaboration platform. The implementation is visible on their public website and indicates adoption of Microsoft 365 for corporate collaboration and productivity across the organization, with Microsoft identified as the vendor. Microsoft 365 is used to provide core Collaboration capabilities including cloud email, document collaboration and file sharing, and web-based team communication for corporate users.
Operationally the deployment is presented as an enterprise SaaS footprint supporting cross-functional collaboration and workplace productivity, with configuration and governance focused on user provisioning, access control and compliance controls common to life sciences settings. The implementation narrative links Catalent France, Microsoft 365 and the Collaboration category to business functions for internal communications, document management and knowledge sharing.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 Catalent France implemented DocuSign eSignature on its public website to centralize customer-facing signature workflows. Catalent France deployed DocuSign eSignature, a Digital Signing solution, to support contract execution, customer consent capture, and other web-initiated signature use cases across its France operations.
The DocuSign eSignature implementation focused on embedded signing experiences and templated envelope workflows. Configuration work included a library of reusable signing templates, recipient routing rules, basic signer authentication options, and the standard DocuSign audit trail and timestamping features to preserve signature evidence and compliance metadata.
Operationally the deployment is web‑centric, with signing sessions initiated from Catalent France web forms and document pages to streamline customer interactions. The solution scope covers commercial transactions and customer consent workflows, and it is positioned to be used by commercial, legal, and quality teams for externally facing agreements.
Governance was organized around centralized administrative controls and template management, role based access for template authors and approvers, and retention of signature records through the DocuSign eSignature audit logs. Process updates focused on standardizing document templates and routing logic to reduce ad hoc signing practices while preserving traceable electronic signature records.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Customer Experience | CRM |
|
2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
|
2011 | 2011 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Catalent France
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Catalent France Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Catalent France Technographics
Catalent France is a Life Sciences organization based in France,
with around 300 employees and annual revenues of $80.0 million.
Catalent France operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and DocuSign eSignature,
covering areas like Chatbots and Conversational AI, Collaboration and Digital Signing.
Catalent France has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and DocuSign.
Catalent France recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and New Relic APM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Catalent France’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Catalent France’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Catalent France technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.